An account must contain at least one contact, which is known as a primary contact. You can create contacts without associating them with an account by following the directions described in the Work with account contacts section.

To associate a contact with an account:

  1. Click the Accounts tab.

  2. Select the account.

  3. Click the Contacts button.

From this screen you can create a new contact or associate an existing contact. When you add a contact to an account, the contact receives an email that contains a single-use password. The contact must log in with this password and then set a personal password. The new password must conform to the password policy you set on the Shopper Settings page. For more information, see Configure Shopper Settings.

To create a new contact to associate with an account:

  1. Select the New Contact button.

  2. Enter the required fields, which include Last and First Name, and Email/Login ID.

    Note: You cannot modify the email address or login ID once the contact has been saved.

  3. Verify that the account displayed is the correct account.

  4. Click the Active check box to activate the contact.

    Note: If a contact is not active, the user will not be able to log into the store.

  5. Click Save.

To associate an existing contact:

  1. Select Add Contact button.

  2. Select the contact from the table

  3. You can search for a contact by entering the first name, last name or email address into the search field.

  4. Click Add.


Copyright © 1997, 2016 Oracle and/or its affiliates. All rights reserved. Legal Notices