Entity Relationship Diagrams and Descriptions for Siebel Cross-Industry Applications

The ERD descriptions and diagrams in this topic apply to Siebel Cross-Industry Applications. These applications are designed for particular business activities and operate across industries. They include the Siebel Call Center, Siebel Service, Siebel Sales, Siebel Marketing, and other applications. The following table provides a list of ERDs in alphabetic order.

ERD Name Functional Area

Account

General

Adjustment Group

General

Asset Management

General

Auction

General

Auto Email Response Generator

General

CG Promotion Planning

Marketing

Compensation Planning Administration

ERM

Compensation Planning Execution

ERM

Competency Management System

ERM

Content Management

General

Contract Conditions

General

Contracts

General

Data Visibility

General

Dun & Bradstreet Integration

Sales and Marketing

Employee KPI

ERM

Expense Reports

General

Field Service Inventory

Service

Field Service Scheduler

Service

Forecasts

Sales and Marketing

High Tech Marketing Development Fund

Marketing

In-Memory Next Best Action

Marketing

Invoiceable Charges

Service

Invoices

Service

Lead Management

Sales and Marketing

Marketing Budget Request

Marketing

Marketing Campaign

Marketing

Marketing Collaboration

Marketing

Marketing Encyclopedia

Sales and Marketing

Marketing Event Driven Dialogue

Marketing

Marketing Events

General

Marketing Plans

Marketing

Marketing Program

Marketing

Marketing Resource Management: Document

Marketing

Opportunity Management

Sales

Order and Promotion

General

Order Life Cycle

General

Orders

General

Partner Collaboration

General

Partner Program Registration

General

Party Model

General

Payments

General

Performance Review

ERM

Personal Account

Industry-Specific

Personal Financial Review

Industry-Specific

Pricing

General

Pricing Comparison

Energy

Product Promotion

General

Product Quality Tracking

General

Product Recommendation and Offer

General

Products or Services

Service

Professional Services

General

Promotion Group

General

Revenue

General

Sales Hierarchy and Credit Assignment

Sales

Sales Portfolio Management

Sales

Service Agreement

Service

Service Calendars and Work Shifts

Service

Service Request

Service

Shipment

General

Siebel Assistant

General

Social Media

General

Territory Management

Sales

Territory Quota Rollup

Sales

Textile, Apparel, and Footwear

Consumer Sector

Time Sheet

General

Trade Promotions

General

Training Curriculum Course

General

Training Test Engine

General

Versioned Object Definition

General

Warranty

Service

Warranty Claim

Service

Work Order

Service