Account Debt Monitor

The Account Debt Monitor (ADM) creates a collection process when an account violates your collection criteria. The collection process has one or more collection event(s). The number and type of events is defined on the collection process's template.

Note: Heads up. There are actually two background processes involved with the monitoring of overdue debt. These processes are referred to using the batch process ID's of ADM and ADM2.

In the above diagram, the ADM creates a collection process (with 3 events) on 1-Dec-99. Notice that the events all exist in the Pending state. The events will exist in this state until their trigger date is on or before the current date.

Fastpath: Refer to How Does The Account Debt Monitor Work for more information.