A Closed Contract May Be Reactivated

After a contract is closed (i.e., after it's stopped and paid-in-full), it's possible for some types of financial transactions to be linked to the contract. These financial transactions could cause the current and/or payoff balances to become non-zero. If this happens, the system reactivates the contract (i.e., the contract's status becomes reactivated).

When a contract becomes reactivated, it becomes eligible for review by the write-off process monitor (when it next runs). The write-off process monitor will, in all likelihood, start a write-off process for the reactivated contract.

Financial events that can be linked to a closed contract are:

• The cancellation of a bill segment
• The freezing of a payment segment
• The cancellation of a payment segment
• The freezing of an adjustment
• The cancellation of an adjustment