Cancelling a Usage Data File

There might be situations when incorrect usage data file is uploaded in the system. In such case, the system provides you with an ability to cancel the file. Once the usage data file is cancelled, the status of the file and all usage records in the file is changed to Cancelled. However, note that you can cancel a usage data file when there are no records (in other words, zero records) in the Processed and Submitted statuses.

Procedure

To cancel a usage data file:

  1. Do either of the following:
    If you want to...Then...
    Cancel the usage data file from the Usage Data Processing screen

    1. Search for the usage data file in the Usage Data Processing screen.

    2. In the Search Results section, click the Cancel (The Cancel Icon) icon corresponding to the usage data file that you want to cancel.
    Cancel the usage data file from the On Demand Billing screen

    1. From the Main Menu, select Billing Management and then click On Demand Billing.

      The On Demand Billing screen appears.

    2. Search for the file group whose usage data file you want to cancel.

      The search results appears.

    3. Click the Broadcast (The Broadcast Icon) icon corresponding to the required file group.

      The Group Files zone appears. The Group Files zone lists the usage data files that are uploaded using the file group.

    4. Click the Cancel (The Cancel Icon) icon corresponding to the usage data file that you want to cancel.
    A message appears confirming whether you want to cancel the usage data file.
  2. Click OK.

    The Cancel Reason screen appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Reason Used to indicate the reason why you want to cancel the usage data file. Yes
    Comments Used to specify additional information while cancelling the usage data file. Yes
  3. Select the reason for cancelling the usage data file and enter the comments in the respective field.
    Note: The ODB_​CAN_​RSN_​FLG lookup field values appear in the Reason list.
  4. Click OK.
    The status of the usage data file is changed to Cancelled.

Related Topics

For more information on... See...
How to search for a file group Searching for a File Group
How to search for a usage data file Searching for a Usage Data File
Group Files zone Group Files