Freezing or Canceling Automatic Payments

Once the review comments are received in the form of reason and error codes for an automatic payment clearing record, you need to freeze or cancel the automatic payment based on the reason code. You can freeze or cancel automatic payments through the Freeze or Cancel Automatic Payments (APAYRA) batch.

On executing the Freeze or Cancel Automatic Payments (APAYRA) batch, the system checks whether the reason code (i.e. upload reason) and error code (i.e. payment cancelation reason or NOC reason) specified in the automatic payment clearing staging record exist in the system. This batch considers only those automatic payment clearing staging records which are in the Pending status and for which payment freeze date is specified in the automatic payment clearing record. If the reason code and error code exist in the system, the system executes the algorithms attached to the reason code in the specified sequence. If the type of reason code is Cancel, the attached algorithm cancels the automatic payment and payment event. If the type of reason code is Success, the attached algorithm freezes the automatic payment on the payment freeze date. However, if the type of reason code is Success and the error code is specified along with the reason code, the attached algorithm freezes the automatic payment on the payment freeze date, stores error codes (i.e. NOC reasons) as payment tender characteristics and then creates a To Do entry to notify user about these NOC reasons. Finally, the status of the automatic payment clearing staging record is changed to Complete.

If the reason code and/or error code (i.e. upload reason, payment cancelation reason, or NOC reason) specified in the automatic payment clearing staging record does not exist in the system, the status of the automatic payment clearing staging record is changed to Error. In addition, if the status of the NOC reason is Inactive in the system, the status of the automatic payment clearing staging record is changed to Error. For more information about the batch, see Oracle Revenue Management and Billing Batch Guide.