Refund/Write Off Request Type

The Refund/Write Off Request Type zone displays the details of the refund or write off request type. This zone consists of the following sections:

  • Main - This section provides basic information about the refund or write off request type. It contains the following fields:

    Field Name Field Description
    Refund/Write Off Request Type Displays the refund or write off request type.
    Refund/Write Off Request Business Object Indicates the business object that will be used to create the refund or write off request.
    Note: It has a link. On clicking the link, the Business Object screen appears with the details of the respective business object.
    Description Displays the description of the refund or write off request type.
    Detailed Description Displays additional information about the refund or write off request type.
    Status Indicates the status of the refund or write off request type. The valid values are:
    • Active

    • Inactive

    Action Indicates whether the request type is created for refund or write off. The valid values are:
    • Refund

    • Write Off

    Minimum Refund Amount Displays the minimum refund amount.
    Note: This field appears when the Action field is set to Refund.
    Write Up Adjustment Type Indicates the adjustment type using which the write up adjustment must be created when the total refund amount is less than the minimum refund amount.
    Note: This field appears when the Action field is set to Refund.
    Approval Required Indicates whether approval is required while creating the refund or write off adjustments using the refund or write off request type.
    Approval Profile Indicates the approval profile which must be used to define approval hierarchy for the refund or write off request type.
    Note:

    This field appears when the Approval Required check box is selected.

    It has a link. On clicking the link, the Approval Profile screen appears with the details of the respective approval profile.

    Hierarchical Approval Indicates whether multi-level or single approval is required while creating the refund or write off adjustments using the refund or write off request type.
    Note: This field appears when the Approval Required check box is selected.
    Adjustment Type Indicates the adjustment type using which the refund or write off adjustments must be created.
    Note: It has a link. On clicking the link, the Adjustment Type screen appears with the details of the respective adjustment type.
  • Characteristics - This section lists the characteristics of the refund or write off request type. It contains the following columns:

    Column Name Column Description
    Characteristic Type Indicates the characteristic type.
    Characteristic Value Displays the value of the characteristic type.
  • Record Actions - This section contains the following buttons:

    Button Name Button Description
    Edit Used to edit the details of the refund or write off request type.
    Delete Used to delete the refund or write off request type.
    Note: You can delete a refund or write off request type when you have not created a refund or write off request using the refund or write off request type.
    Duplicate Used to create a new refund or write off request type using an existing refund or write off request type.
  • Record Information - This section contains the following fields:

    Field Name Field Description
    Business Object Indicates the business object using which the refund or write off request type is created. In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application.
    Note: It has a link. On clicking the link, the Business Object screen appears where you can view the details of the respective business object.

By default, the Refund/Write Off Request Type zone does not appear in the Refund/Write Off Request Type screen. It appears when you click the Broadcast (The Broadcast Icon) icon corresponding to the refund or write off request type in the Refund/Write Off Request Type List zone.

Related Topics

For more information on... See...
How to define a refund or write off request type Defining a Refund or Write Off Request Type
How to edit a refund or write off request type Editing a Refund or Write Off Request Type
How to copy a refund or write off request type Copying a Refund or Write Off Request Type
How to delete a refund or write off request type Deleting a Refund or Write Off Request Type
How to view the details of a refund or write off request type Viewing the Refund or Write Off Request Type Details