Copying a Bill Route Method - Contact Method Mapping

Instead of creating a bill route method - contact method mapping preference from scratch, you can create a new bill route method - contact method mapping preference using an existing bill route method - contact method mapping preference. This is possible through copying a bill route method - contact method mapping preference. On copying a bill route method contact method mapping preference, the details including the bill routing and preferred contact method are copied to the new bill route method - contact method mapping preference. You can then edit the details, if required.

Prerequisites

To copy a bill route method contact method mapping preference, you should have:

  • The Bill Route Method - Contact Method Mapping (C1_​BillRouteCntMethMap) business object defined in the application

  • Values defined in the MAP_​ENTITY_​FLG lookup field

  • Values defined in the FIELD_​CAT_​FLG lookup field

Procedure

To copy a bill route method - contact method mapping preference:

  1. Search for the bill route method - contact method mapping preference in the Field Mapping screen.
  2. In the Search Results section, click the Duplicate (The Duplicate Icon) icon in the Duplicate column corresponding to the bill route method - contact method mapping preference whose copy you want to create.

    The Bill Route Method - Contact Method Mapping screen appears. It contains the following sections:

    • Main - Used to specify basic details of the bill route method - contact method mapping preference. It contains the following fields:

      Field Name Field Description Mandatory (Yes or No)
      Preference Used to specify the bill route method - contact method mapping preference. Yes
      Description Used to specify the description for the bill route method - contact method mapping preference. Yes

    • Bill Route Method - Contact Method Mapping - Used to set the attributes in the delinquency process type preference. It contains the following fields in a grid:

      Field Name Field Description Mandatory (Yes or No)
      Bill Routing Method Used to indicate the bill routing method for which you want to map the preferred contact method.
      Note: Here, the list includes all the values which are defined in the BILL_​RTG_​METH_​FLG lookup field.
      		 Yes
      Preferred Contact Method Used to indicate the preferred contact method for the bill routing method.
      Note: Here, the list includes all the values which are defined in the CONTACT_​METH_​FLG lookup field.
      		 Yes
      Note:

      If a preference is defined using the C1_​BillRouteCntMethMap business object, the system will derive the preferred contact method for the bill routing method from the preference while creating a customer contact for the delinquent account.

      While defining a bill route method - contact method mapping preference, you must set at least one bill routing and preferred contact method in the bill route method - contact method mapping preference.

    Tip: Alternatively, you can copy a bill route method - contact method mapping preference by clicking the Duplicate button in the Field Mapping zone.
  3. Enter the required details in the Main section.
  4. Define, edit, or remove the bill routing and preferred contact method from the bill route method - contact method mapping preference, if required.
  5. Click Save.
    The new bill route method - contact method mapping preference is defined.

Related Topics

For more information on... See...
How to search for a bill route method - contact method mapping preference Searching for a Bill Route Method - Contact Method Mapping Preference
Field Mapping zone Field Mapping