Delinquency Event Type

The Delinquency Event Type zone displays the details of the delinquency event type. It contains the following sections:

  • Main - Displays basic information about the delinquency event type. It contains the following fields:

    Field Name Field Description
    Delinquency Event Type Displays the delinquency event type.
    Description Displays the description of the delinquency event type.
    Detailed Description Displays additional information about the delinquency event type.

  • Record Actions - This section contains the following buttons:

    Button Name Button Description
    Edit Used to edit the details of the delinquency event type.
    Delete Used to delete the delinquency event type.
    Note: You can delete a delinquency event type when a delinquency process is not created using the delinquency event type.
    Duplicate Used to create a new delinquency event type using an existing delinquency event type.

  • Algorithms - This section lists the algorithms defined for the delinquency event type. It contains the following columns:

    Column Name Column Description
    Sequence Indicates the order in which the algorithms with the same system event must be triggered.
    System Event Indicates the system event when the algorithm must be triggered. The valid values are:

    • Event Activation - Used to configure the following algorithms:

      • C1-DLQCRTODO - Used to create a To Do for the main customer of the account when the delinquency event is triggered. This algorithm is invoked in the C1-DPMON batch.

        Note: The C1-DLQCRTODO algorithm type and algorithm are shipped with the product. You need to attach this algorithm to the Event Activation system event. For more information about the algorithm, refer to C1-DLQCRTODO

      • C1-DETTERMDT - Used to calculate the termination effective date for the main customer of the account when the delinquency event is triggered. This algorithm is invoked in the C1-DPMON batch.

        Note: The C1-DETTERMDT algorithm type and algorithm are shipped with the product. You need to attach this algorithm to the Event Activation system event. For more information about the algorithm, refer to C1-DETTERMDT

      • C1-DLQSENDCC - Used to the create customer contacts for all the persons who are associated with the account that is configured to receive the notification when the delinquency event is triggered. This algorithm is invoked in the C1-DPMON batch.

        Note: The C1-DLQSENDCC algorithm type and algorithm are shipped with the product. You need to attach this algorithm to the Event Activation system event. For more information about the algorithm, refer to C1-DLQSENDCC

    • Monitor Completed Event - Used to configure the following algorithms:

      • C1-RCLTRGDMD - Used to retrieve the customer contact created for the event and recalculates the trigger date of the pending events in the delinquency process based on the document mail date when the delinquency event is triggered. This algorithm is invoked in the C1-DPMON batch.

        Note: The C1-RCLTRGDMD algorithm type and algorithm are shipped with the product. You need to attach this algorithm to the Monitor Completed Event system event. For more information about the algorithm, refer to C1-RCLTRGDMD

      • C1-TRNTERTRG - Used to evaluate the termination trigger date configurations and decide the subsequent status of the delinquency process when the delinquency event is triggered. This algorithm is invoked in the C1-DPMON batch.

        Note: The C1-TRNTERTRG algorithm type and algorithm are shipped with the product. You need to attach this algorithm to the Monitor Completed Event system event. For more information about the algorithm, refer to C1-TRNTERTRG
    Algorithm Indicates the algorithm attached to the system event.
    Note: It has a link. On clicking the link, the Algorithm screen appears where you can view the details of the respective algorithm.

  • Record Information - This section contains the following field:

    Field Name Field Description
    Business Object Indicates the business object using which the delinquency event type is created. In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application.
    Note: It has a link. On clicking the link, the Business Object screen appears where you can view the details of the respective business object.

By default, the Delinquency Event Type zone does not appear in the Delinquency Event Type screen. It appears when you click the Broadcast (The Broadcast Icon) icon corresponding to a delinquency event type in the Delinquency Event Type List zone.