Pend Rules

Pend rules can pend a policy for manual review. When a policy is pended, the user needs to manually decide to accept the pend reasons i.e. to resolve them after modifying or without modifying the policy. The pend rule describes the circumstances in which a policy pends. The pend reason describes why the policy has pended. Each pend rule must specify a pend reason that will be attached to the policy should that rule trigger.

Pend rule configuration consists of three different types of fields: to identify the rule, to describe the circumstances under which a policy pends and to drive what happens when the policy actually pends.

Field Description

Code

The identifying code of the pend rule

Description

The description of the pend rule

Source

The source of the policy: Integration Point, User Interface or Either

Message

If specified, one of the messages on the policy should match the message

Message Group

If specified, one of the messages on the policy should match one of the messages in the group

Brand

If specified, this brand should match the brand of the policy

Condition

The dynamic logic condition that is executed to determine if the policy must be pended

Pend Reason

The pend reason that is attached to the policy (see below)

Enabled?

Is the pend rule enabled?

Pend Reasons

As specified above, each pend rule must specify a pend reason that will be attached to the policy (describing why the policy has pended) should that rule trigger.

Field Description

Code

The identifying code of the pend reason

Description

The description of the pend reason

Reattach?

Should the pend reason be reattached? (if unchecked, this reason will not be reattached, i.e., will not cause the policy to pend if the policy pend history shows that the same pend reason has been resolved in the past)