Time of Use Report
The Time of Use Report serves a dual purpose, providing customers on a time of use energy plan with insights on both overall energy savings and rate education. There are two types of Time of Use Reports: the Welcome Report and the Progress Report.
Time of Use Welcome Report
The Time of Use Welcome Report is the first report that new and legacy customers on a time of use plan receive as part of their Home Energy Report experience.
- Legacy customers are those who have received Home Energy Reports in the past. For these customers, the Welcome Report highlights how the report experience has evolved.
- New customers are those who have not previously received a Home Energy Report. For them, the Welcome Report serves as an introduction their report insights.
Note:
customer who has moved from one segment to another is not considered a new customer. For example, a customer that moves from a standard rate plan to a time of use plan is not considered a new customer.
See the Time of Use Welcome Report Modules for more information about how the experience varies by module.
Time of Use Progress Report
The Time of Use Progress Report is focused on general energy efficiency and money saving goals for customers on time of use plans.
See the Time of Use Progress Report Modules for more information about how the experience varies by module.
Time of Use Report Modules
The Time of Use Report type is built with a predefined mix of dynamic and static modules carefully crafted to tell customers a personalized story about their energy use. It provides new experiences and insights that vary over time, depending on specific customer attributes and utility goals. Go to the individual module page for more details about the user experience.
Time of Use Welcome Report Modules
The following modules are included on the front of the report:
The following modules are included on the back of the report: