A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W

A

accounts, Siebel Loyalty member   1

accrual transactions, about   1

action-based bonuses   1

action-based promotions

about defining   1

creating example   1

actions, creating

assign points action   1

for promotion rules   1

update attributes action   1

activities, viewing members'   1

adding employees as users   1

Admin - Accruals base promotion, creating   1

Admin - Cancellation base promotion, creating   1

Admin - Gift base promotion, creating   1

Admin - Loan base promotion, creating   1

Admin - Point Transfer base promotion, creating   1

Admin - Redemptions base promotion, creating   1

Admin - Voucher base promotion, creating   1

airport codes, defining   1

allowing fields to be used in criteria   1 ,  2

allowing fields to control points   1

allowing inactive members to redeem points   1

allowing manual processing of transactions   1

allowing users to change attributes   1

approvals

approving promotions   1 ,  2 ,  3

approving transactions   1

rejecting transactions   1

submitting transactions   1

viewing transaction approvals   1

architecture, server   1

associating members with campaigns   1

assumptions, creating for promotions   1

asynchronous mode, running Realtime component   1

attributes

changing fields   1

comparing attributes to attributes   1

comparing attributes to values   1

creating for loyalty promotions   1

creating loyalty promotion record   1

creating point totals attributes   1

creating promotion specific attributes   1

defining program level attributes   1

viewing members' promotion attributes   1

viewing members' tier attributes   1

availability, of promotions   1


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B

back-end processing, using eLoyalty Process Engine - Batch   1

base promotions

about creating   1

about defining   1

activating   1

creating Admin - Accruals base promotion   1

creating Admin - Cancellation base promotion   1

creating Admin - Gift base promotion   1

creating Admin - Loan base promotion   1

creating Admin - Point Transfer base promotion   1

creating Admin - Redemptions base promotion   1

creating Admin - Voucher base promotion   1

creating Transfer Member Id transaction attribute   1

batch server components

about eLoyalty Process Engine - Batch   1

setting up   1

starting   1


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C

calendar, displaying promotions   1

catalogs, defining   1

catalogs, display to members   1

child member, associating with a parent member   1

complex promotions

about defining   1

creating example   1

configuring

activating workflows   1

changing fields in attributes   1

creating point types and example   1

list of common forms   1

processing mode   1

setting up multiple methods of payment   1

setting up points loan repayment   1

vouchers   1

creating host company as partner   1

creating promotions

that apply at a time of day   1

that apply during a day of the week   1

that apply on member anniversary   1

that apply the day the member enrolls   1

creating second realtime engine   1

criteria

allowing fields to be used in   1 ,  2

comparing attributes to attributes   1

comparing attributes to values   1

creating for promotion rules   1

evaluating roundtrips   1

customer access, setting up

member access   1

self-service redemption   1

customers, about using Siebel Loyalty   1


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D

deactivating loyalty promotions   1

debiting partner points for joint promotion   1

defining airport codes   1

defining lists of values   1

deployment

See Setting Up Server Keys for Siebel Loyalty

designing loyalty program, about   1

disappearing members   1


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E

eLoyalty Process Engine - Realtime

about   1

running in synchronous and asynchronous mode   1

setting up realtime server component   1

employees, about using Siebel Loyalty   1

evaluating members   1

expenses, adding to promotions   1

exposing additional views to partners   1


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F

features, new   1

frequency promotions

about defining   1

creating example   1


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G

German GAAP standard

compliance   1

getting started

about using application   1

activating workflows   1

changing fields in attributes   1

creating point types and example   1

list of configuration forms   1

process of setting up partner access   1

registering new components   1

setting up customer access   1

setting up multiple methods of payment   1

setting up points loan repayment   1

setting up server components   1

setting up server keys   1

viewing processing status   1

goals, creating for promotions   1


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H

host company, creating as partner   1

host members

See Enrolling Members in Loyalty Programs

host organization, use of Siebel Loyalty   1

households, Siebel Loyalty member   1


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I

implementing loyalty program, about   1

individuals, Siebel Loyalty member   1


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J

joint promotion, debiting partner points   1


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K

keyed component, registering   1


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L

lifecycle solution

about designing program   1

about implementation   1

about measuring results   1

List of Values view

using to change attributes   1

list of workflows   1

lists of values, defining   1

load balancing

registering new components   1

setting up server keys   1

using server keys for   1

loyalty

See Siebel Loyalty Life Cycle

loyalty points

See Selling Loyalty Points to New Partners

loyalty programs

points   1

rewards   1

tiers   1

loyalty programs, setting up

about creating base loyalty promotions   1

about loyalty programs   1

activating base promotions   1

approving point blocks   1

checking points remaining   1

creating Admin - Accruals base promotion   1

creating Admin - Cancellation base promotion   1

creating Admin - Gift base promotion   1

creating Admin - Loan base promotion   1

creating Admin - Point Transfer base promotion   1

creating Admin - Redemptions base promotion   1

creating Admin - Voucher base promotion   1

creating loyalty programs   1

creating point blocks   1

creating Transfer Member Id transaction attribute   1

creating vouchers   1

defining loyalty features   1

defining membership card types   1

defining point types   1

defining program level attributes   1

defining tier classes and tiers   1

defining vouchers as rewards   1

modifying loyalty programs   1

process of setting up   1

promotion calculation rules   1

promotion calculation rules, example   1

tier promotions   1

loyalty promotions

adding expenses   1

adding MDF requests   1

adding purchase requests   1

approving   1

controlling availability   1

creating assumptions   1

creating goals   1

displaying in calendar format   1

marketing information   1

process of approving   1

rejecting   1

submitting for approval   1

viewing approvals   1

loyalty promotions, setting up

activating   1

applying tiers   1

checking available point blocks   1

comparing attributes to attributes   1

comparing attributes to values   1

creating action-based promotion example   1

creating actions for rules   1

creating assign points action   1

creating attributes   1

creating complex promotion example   1

creating criteria for rules   1

creating frequency promotion example   1

creating loyalty promotion record   1

creating member, member tier, or transaction attributes   1 ,  2

creating point blocks   1

creating point totals attributes   1

creating program level attributes   1

creating promotion specific attributes   1

creating records   1

creating rules   1

creating simple promotion example   1

creating tier promotion example   1

creating update attributes action   1

deactivating   1

evaluating roundtrips   1

excluding products   1

including products   1

modifying   1

process of creating   1

types of promotions   1

types of reward promotion records   1

ways to provide point blocks   1

loyalty tiers, mapping to company tiers   1

loyalty transactions, viewing results   1


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M

managing partners rejected transactions   1

manual processing of transactions   1

manual tier change

approving   1

Market Development Fund requests

See Adding Market Development Fund (MDF) Requests to Loyalty Promotions

marketing information, adding to promotions   1

Maximum Tasks parameter, about setting   1

MaxMTServers parameter, about setting   1

MDF requests, adding to promotions   1

measuring loyalty program, about   1

member attributes, creating   1 ,  2

member information, entering

records   1

referrals   1

service requests   1

transactions   1

travel profiles   1

value scores   1

member information, viewing

activities   1

point balances   1

point items   1

promotion attributes   1

statements   1

tier attributes   1

transaction histories   1

Member Portal, setting up   1

member tier attributes, creating   1 ,  2

members

about using Siebel Loyalty   1

approving manual tier change   1

assigning a user name and password   1

associating a child member with a parent member   1

associating with campaigns   1

cancelling transactions   1

creating vouchers   1

display of catalog to   1

display of products to   1

enrolling in a multi-level program   1

enrolling in loyalty programs   1

enrolling in promotions   1

evaluating   1

giving vouchers to members   1

lending points to members   1

list of members   1

manually changing tier status   1

manually creating a membership card   1

merging members   1

modifying service requests   1

multi-level program examples   1

printing statements   1

qualifying for tier status   1

redeeming loaned points   1

rejecting special tier status   1

rolling up points from child to parent member   1

segmenting   1

setting up access   1

setting up multi-level programs   1

setting up self-service redemption   1

transferring points to another member   1

types   1

viewing value scores   1

membership cards

defining types   1

manually creating   1

MinMTServers parameter, about setting   1

multi-currency orders   1

multi-level programs

associating a child member with a parent member   1

enrolling members   1

examples   1

merging   1

rolling up points from child to parent member   1

setting up   1

multiple methods of payment

entering   1 ,  2

setting up products   1

multiple point types, accruing for orders   1


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N

new features   1

notes, entering   1


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O

object processing   1 ,  2

optimizing point block updates   1

Oracle Business Intelligence, about using with loyalty design   1

orders

accruing multiple point types   1

entering payment, in points and currency   1

multi-currency   1


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P

parameters

batch server component   1

realtime server component   1

partner access

entering loyalty partner program profile   1

mapping loyalty partner tiers to company tiers   1

process of setting up   1

selling loyalty points   1

setting up loyalty partner point conversion   1

partner program profile, entering   1

partners

about   1

about using Siebel Loyalty   1

creating joint loyalty promotions   1

debiting points for joint promotion   1

exposing additional views to   1

managing rejected transactions   1

selling loyalty points   1

sending transactions to partners   1

types of functionality   1

types of tasks performed   1

using scenario   1

password, assigning   1

payments

entering in points and currency   1

point block updates, optimizing   1

point types

accruing multiple types   1

points

approving point blocks   1

checking available point blocks   1

checking remaining points   1

creating point blocks   1 ,  2

defining point types   1

lending to members   1

point conversion, setting up   1

point totals attributes, creating   1

point types, creating and example   1

providing point blocks for loyalty promotions   1

redeeming for rewards   1

redeeming loans to members   1

rolling up from child to parent member   1

selling loyalty points   1

selling to partners   1

setting up loan repayment   1

setting up loyalty partner point conversion   1

transferring between members   1

viewing members' point balances   1

viewing members' point items   1

price lists, defining   1

printing statements   1

processing status, viewing   1

products

defining   1

excluding from promotions   1

including in promotions   1

setting up multiple methods of payment   1

products, display to members   1

promotions

about creating base promotions   1

activating base promotions   1

adding expenses   1

adding MDF requests   1

adding purchase requests   1

approving   1

calculation rules, about and options   1

calculation rules, example   1

controlling availability   1

creating Admin - Gift base promotion   1

creating Admin - Loan base promotion   1 ,  2 ,  3 ,  4 ,  5 ,  6

creating assumptions   1

creating goals   1

creating joint loyalty promotions   1

displaying in calendar format   1

enrolling members   1

marketing information   1

process of approving   1

rejecting   1

submitting for approval   1

viewing approvals   1

viewing members' promotion attributes   1

promotions, setting up

activating   1

applying tiers   1

checking available point blocks   1

comparing attributes to attributes   1

comparing attributes to values   1

creating action-based promotion example   1

creating actions for rules   1

creating assign points action   1

creating attributes   1

creating complex promotion example   1

creating criteria for rules   1

creating frequency promotion example   1

creating member, member tier, or transaction attributes   1 ,  2

creating point blocks   1

creating point totals attributes   1

creating promotion record   1

creating promotion specific attributes   1

creating records   1

creating rules   1

creating simple promotion example   1

creating tier promotion example   1

creating tier promotions   1

creating update attributes action   1

deactivating   1

evaluating roundtrips   1

excluding products   1

including products   1

modifying   1

process of creating   1

types of promotions   1

types of reward promotion records   1

ways to provide point blocks   1

purchase requests, adding to promotions   1


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Q

queued transactions, allowing manual processing   1


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R

realtime

about eLoyalty Process Engine - Realtime   1

creating second engine   1

running in synchronous and asynchronous mode   1

setting up realtime server component   1

records

creating loyalty promotion record   1

creating member record   1

reward promotion types   1

redemption transactions, about   1

referrals, entering   1

rejected transactions, managing   1

retroactive tier changes

about   1

creating Admin - Retro Accruals base promotion   1

creating retroactive tier member attributes   1

creating retroactive tier member tier attributes   1

creating retroactive tier transaction attributes   1

example   1

setting up   1

setting up retroactive tier rules   1

retroactive tier rules

setting up   1

reward promotions

about defining and types   1

types of records used   1

rewards, redeeming points   1

roundtrips, evaluating   1

rules

changing attributes   1

creating actions for promotion rules   1

creating for loyalty promotion   1


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S

second realtime engine, creating   1

segmenting members   1

self-service

overview of Siebel eLoyalty   1

setting up self-service redemption   1

using scenario   1

server architecture   1

server components

list   1

setting up realtime server component   1

setting up the batch component   1

starting the batch component   1

starting using workflow   1

server keys

reasons for using   1

registering new components   1

setting up   1

using for load balancing   1

service requests, entering and modifying   1

Siebel eLoyalty

about   1

applying tiers to promotions   1

deactivating loyalty promotions   1

enrolling members   1

entering member transactions   1

overview of member use   1

setting up customer access   1

using scenario   1

Siebel Loyalty

about   1

configuring   1

lifecycle phases   1

list of members   1

list of users   1

partner and employee applications   1

setting up partner access   1

setting up server components   1

setting up server keys   1

use by host organization   1

Siebel Loyalty Partner Portal

about use by partners   1

creating joint loyalty promotions   1

selling loyalty points   1

sending transactions to partners   1

types of functionality   1

types of tasks performed   1

using scenario   1

Siebel Marketing, using with Siebel Loyalty   1

Siebel remote   1

simple promotions

about defining   1

creating example   1

special tier status

entering and submitting   1

rejecting   1

statements

printing   1

viewing   1

synchronous mode, running Realtime component   1


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T

tier attributes, viewing members'   1

tier classes

defining   1

defining vouchers as tier rewards   1

entering notes   1

tier promotions

about defining   1

activity promotions   1

applying to promotions   1

checking available point blocks   1

comparing attributes to attributes   1

comparing attributes to values   1

crating point totals attributes   1

creating   1

creating actions for promotion rules   1

creating an update attributes action   1

creating assign points action   1

creating attributes   1

creating criteria for rules   1

creating example   1

creating member, member tier, or transaction attributes   1 ,  2

creating point blocks   1

creating promotion record   1

creating promotion specific attributes   1

creating rules   1

evaluating roundtrips   1

excluding products   1

including products   1

process of creating   1

setting up   1

ways to provide point blocks   1

tiers

approving manual tier change   1

defining   1

defining vouchers as tier rewards   1

entering and submitting special tier status   1

entering notes   1

manually changing members' status   1

manually creating a membership card   1

qualifying members   1

rejecting special tier status   1

transactions

approving   1

cancelling   1

creating transaction attributes   1 ,  2

entering   1

rejecting   1

sending to partners   1

submitting for approval   1

viewing approvals   1

viewing members' transaction histories   1

Transfer Member Id transaction attribute, creating   1

travel profile, entering members'   1


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U

unkeyed component, registering   1

user name, assigning   1

users, adding   1

users, list   1


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V

values scores, entering and viewing   1

views, exposing to partners   1

vouchers

creating   1

defining as rewards   1

giving to members   1

vouchers, configuring   1


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W

Web

about use by partners   1

eLoyalty using scenario   1

overview of Siebel eLoyalty use   1

workflows

activating   1

descriptions   1

list   1

using to start servers   1

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Siebel Loyalty Administration Guide Copyright © 2006, Oracle. All rights reserved.