1. Introduction to the Sun Storage J4500 Array
1.2 Exterior Features, Controls, and Indicators
1.2.3 Sun Storage J4500 Array Internal Components
2. Configuring and Powering On the Sun Storage J4500 Array
2.1.3 Cabling the SAS Connectors
2.2 Powering On and Off the Array
To Place the Array Into Standby Power Mode
2.2.1 AC Power Failure Auto-Recovery
3. Maintaining the Sun Storage J4500 Array
3.1 Options and Replaceable Components
3.3 Powering Off the Array and Removing It From the Rack
To Remove the Array Enclosure From the Rack
3.4 Removing and Replacing the Hard Disk Drive Access Cover
To Remove the Hard Disk Drive Access Cover
To Replace the Hard Disk Drive Access Cover
3.5 Internal Component Locations
To Replace the Front Indicator Board
To Replace the Power Distribution Board
To Replace the System Controller Module
3.7 Upgrading Enclosure Firmware
3.7.1 Ensure Both SAS Fabrics are Upgraded to the Same Firmware Revision Level
4.2 Internal Disk Drive and Fan LEDs
4.3 Diagnostic and Management Tools
4.3.2 Common Array Manager (CAM)
To Access Service Advisor Procedures
To Reserve the Array for Maintenance
To Release the Array After Maintenance
4.3.2.1 Understanding the CAM Event Log
4.4 Troubleshooting Problems with the Array
4.4.2 Check the Event and Performance Logs
4.4.2.1 Identifying Disks in the Array Enclosure
4.4.3 Using the Array Management Software to Monitor Enclosure Health
4.4.4.1 Switching SAS Cables or Making New Connections
4.4.5.1 Guidelines for Removal and Replacement of RAID Storage
4.4.5.2 Persistent Affiliation When Changing HBAs
4.4.5.3 If You Do Not See All of the 48 Disks
4.4.5.4 Multipath Problems With Unsupported Drives
4.4.6 Array Environment Problems
4.5 Resetting the Enclosure Hardware
To Reset the Enclosure Hardware Using the Reset Button
B.2 I/O-to-Disk Backplane Connectors
B.2.2 High-Speed Dock Connectors
B.4 Disk Backplane-to-Front Indicator Connector
When creating storage zones on your J4500 array, use the Common Array Manager (CAM). CAM allows you to set a zoning password for each of the array's SAS domains (each domain equates to one of the array's SAS fabrics: A or B). The zoning passwords are stored in the array expanders and in CAM, and are used to prevent unauthorized changes to storage zones. If the array's zoning password is ever forgotten, or becomes corrupt, it can be cleared using the enclosure zoning password clear button on the back of the J4500 array.
Note - Using the enclosure zoning password clear button clears the zoning password for both of the J4500 array's SAS domains. It does not clear zoning configurations.
After clearing the zoning password on the array enclosure, you will also need to clear the zoning password for each of the array's SAS domains stored in CAM. This can be done from the CAM management host. Once the password is cleared in both places, you can use CAM to assign a new password to each of the array's SAS domains.
Note - Clearing the password in both places is important to ensure the passwords stored in the array and in CAM match. Some CAM array maintence operations use the enclosure zone password during execution to ensure the action is authorized.
Clearing the enclosure zoning password is done by pressing a recessed button at the rear of the array. This operation may be performed with the enclosure running.
The enclosure zoning password for both SAS fabrics (A and B) is cleared.
Figure 4-4 Enclosure Zoning Password Clear Button
Figure Legend
1 Enclosure Zoning Password Clear button
Once that is done, you can assign new zoning passwords using CAM.