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Sun Storage J4500 Array Service Manual
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Document Information

Preface

1.  Introduction to the Sun Storage J4500 Array

1.1 Features

1.2 Exterior Features, Controls, and Indicators

1.2.1 Front Panel

1.2.2 Back Panel

1.2.3 Sun Storage J4500 Array Internal Components

1.3 Accessory Kit

2.  Configuring and Powering On the Sun Storage J4500 Array

2.1 Configuration and Cabling

2.1.1 Terms and Definitions

2.1.2 Configuration Rules

2.1.3 Cabling the SAS Connectors

2.1.4 Example Configurations

2.2 Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

2.2.1 AC Power Failure Auto-Recovery

3.  Maintaining the Sun Storage J4500 Array

3.1 Options and Replaceable Components

3.2 Tools and Supplies Needed

3.3 Powering Off the Array and Removing It From the Rack

To Power Off the Array

To Remove the Array Enclosure From the Rack

3.4 Removing and Replacing the Hard Disk Drive Access Cover

To Remove the Hard Disk Drive Access Cover

To Replace the Hard Disk Drive Access Cover

3.5 Internal Component Locations

3.6 Replacing Components

To Replace a Fan Module

To Replace the Front Indicator Board

To Replace a Hard Disk Drive

To Replace the Power Distribution Board

To Replace a Power Supply

To Replace the System Controller Module

To Replace the Array Chassis

3.7 Upgrading Enclosure Firmware

3.7.1 Ensure Both SAS Fabrics are Upgraded to the Same Firmware Revision Level

4.  Troubleshooting

4.1 External Status LEDs

4.2 Internal Disk Drive and Fan LEDs

4.3 Diagnostic and Management Tools

4.3.1 SunVTS

4.3.2 Common Array Manager (CAM)

4.4 Troubleshooting Problems with the Array

4.4.1 Initial Start-up

4.4.2 Check the Event and Performance Logs

4.4.3 Using the Array Management Software to Monitor Enclosure Health

4.4.4 Array Link Problems

4.4.5 Disk Problems

4.4.6 Array Environment Problems

4.4.7 Power Problems

4.5 Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

4.6 Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

A.  System Specifications

B.  Connector Pinouts

B.1 Mini-SAS Connectors

B.2 I/O-to-Disk Backplane Connectors

B.2.1 Power Blade Connector

B.2.2 High-Speed Dock Connectors

B.3 Power Supply Connector

B.4 Disk Backplane-to-Front Indicator Connector

B.5 Backplane-to-Disk-Backplane Connector

B.6 Fan Tray Connectors

B.7 Fan Connectors

Index

B.1 Mini-SAS Connectors

The table below defines the pin assignments for mini-SAS x4 receptacle connectors for applications using up to four of the physical links. Be sure you use supported mini-SAS x4 (SFF-8088) cables with these connectors (see 3.1 Options and Replaceable Components).

Figure B-1 Mini-SAS x4 Connectors

image:This graphic shows the pinout for the mini-SAS x4 external connector.

Table B-1 Mini-SAS x4 External Connector Pinout

Pin Signals Based on Physical Links Supported by the Cable
Signal
One
Two
Three
Four
RX0+
A2
A2
A2
A2
RX0-
A3
A3
A3
A3
RX1+
not connected
A5
A5
A5
RX1-
not connected
A6
A6
A6
RX2+
not connected
not connected
A8
A8
RX2-
not connected
not connected
A9
A9
RX3+
not connected
not connected
not connected
A11
RX3-
not connected
not connected
not connected
A12
TX0+
B2
B2
B2
B2
TX0-
B3
B3
B3
B3
TX1+
not connected
B5
B5
B5
TX1-
not connected
B6
B6
B6
TX2+
not connected
not connected
B8
B8
TX2-
not connected
not connected
B9
B9
TX3+
not connected
not connected
not connected
B11
TX3-
not connected
not connected
not connected
B12
GND
A1, A4, A7, A10, A13, B1, B4, B7, B10, B13