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Sun Storage J4500 Array Service Manual
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Document Information

Preface

1.  Introduction to the Sun Storage J4500 Array

1.1 Features

1.2 Exterior Features, Controls, and Indicators

1.2.1 Front Panel

1.2.2 Back Panel

1.2.3 Sun Storage J4500 Array Internal Components

1.3 Accessory Kit

2.  Configuring and Powering On the Sun Storage J4500 Array

2.1 Configuration and Cabling

2.1.1 Terms and Definitions

2.1.2 Configuration Rules

2.1.2.1 General Rules

2.1.2.2 Connecting Host Bus Adapters (HBAs)

2.1.2.3 Connecting Multiple Sun Storage J4500 Arrays

2.1.2.4 SAS Target Limits

2.1.2.5 Configuration with Blade Servers

2.1.3 Cabling the SAS Connectors

2.1.4 Example Configurations

2.1.4.1 Single Host Direct Connection

2.1.4.2 Single Host With Cascaded Arrays

2.1.4.3 Single Host Direct Connection to Two Arrays

2.1.4.4 Multipath Connection to the Array

2.1.4.5 Multi-host Zoned Connection to the Array

2.2 Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

2.2.1 AC Power Failure Auto-Recovery

3.  Maintaining the Sun Storage J4500 Array

3.1 Options and Replaceable Components

3.2 Tools and Supplies Needed

3.3 Powering Off the Array and Removing It From the Rack

To Power Off the Array

To Remove the Array Enclosure From the Rack

3.4 Removing and Replacing the Hard Disk Drive Access Cover

To Remove the Hard Disk Drive Access Cover

To Replace the Hard Disk Drive Access Cover

3.5 Internal Component Locations

3.6 Replacing Components

To Replace a Fan Module

To Replace the Front Indicator Board

To Replace a Hard Disk Drive

To Replace the Power Distribution Board

To Replace a Power Supply

To Replace the System Controller Module

To Replace the Array Chassis

3.7 Upgrading Enclosure Firmware

3.7.1 Ensure Both SAS Fabrics are Upgraded to the Same Firmware Revision Level

4.  Troubleshooting

4.1 External Status LEDs

4.2 Internal Disk Drive and Fan LEDs

4.3 Diagnostic and Management Tools

4.3.1 SunVTS

4.3.2 Common Array Manager (CAM)

4.4 Troubleshooting Problems with the Array

4.4.1 Initial Start-up

4.4.2 Check the Event and Performance Logs

4.4.3 Using the Array Management Software to Monitor Enclosure Health

4.4.4 Array Link Problems

4.4.5 Disk Problems

4.4.6 Array Environment Problems

4.4.7 Power Problems

4.5 Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

4.6 Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

A.  System Specifications

B.  Connector Pinouts

B.1 Mini-SAS Connectors

B.2 I/O-to-Disk Backplane Connectors

B.2.1 Power Blade Connector

B.2.2 High-Speed Dock Connectors

B.3 Power Supply Connector

B.4 Disk Backplane-to-Front Indicator Connector

B.5 Backplane-to-Disk-Backplane Connector

B.6 Fan Tray Connectors

B.7 Fan Connectors

Index

2.1 Configuration and Cabling

The J4500 array can be connected to a supported HBA (Host Bus Adapter) installed in a server. The rules for connecting J4500 array are described here.

2.1.1 Terms and Definitions

There are several terms used in this document that you will need to become familiar with to better understand J4500 array configuration options.

Table 2-1 Sun Storage J4500 Array Configuration Terms and Definitions

Term
Definition
HBA
Host bus adapter (also called an initiator) is disk controlling circuity embedded on a motherboard, or an optional expansion card used to control a set of disks. Some HBAs support hardware RAID (Redundant Array of Independent Disks), which is configured by the HBA software and provides redundancy in the event of a disk failure.
SAS target
A device containing logical units and target ports that receives requests from, and responds to, an initiator. An example of a target device is a hard disk. Other terms used to describe a SAS target are “device” and “end device.” In multipath configurations, each hard disk is seen by the HBA as two targets.
SAS fabric
A SAS fabric is conceptually similar to a network segment. A SAS fabric is made up of an initiator, targets, and a set of linked expanders that work like network switches linking end point devices (intitiators and targets) together as a discreet storage system. The J4500 array uses a dual fabric scheme with a primary SAS fabric “A” and a secondary, redundant SAS fabric “B”. A fabric can be expanded by daisy-chaining additional J4500 arrays. There are two 4-lane (or x4) connector ports (Port 0 and Port 1) per fabric. Each connector port links to all 48 disks.
Single path configuration
This is a single path connection from a host to a one of the enclosure's SAS fabrics (A or B). No path redundancy is available.
Multipath configuration
This is a dual path connection from a host to both of the array's SAS fabrics (A and B). Provides two paths to the array's disks and uses the redundant SAS fabric capability of the array for failover.
Daisy-chaining (or cascading)
A method for linking several J4500 arrays together to increase the amount of available disks to the host. When cascading multiple arrays using a multipath configuration, Sun recommends cascading the host links in opposite directions from the edge of the SAS fabrics to prevent a single array failure from preventing access to other arrays in the cascade.
Zoning
Zoning is a configuration method that takes the available connected storage and allows each host to have its own storage resources. Zoning is done on a per hard disk level and hard disks owned by one host cannot be accessed by other hosts. Sun Common Array Manager (CAM) version 6.4.1 software is required to perform host initiator-to-disk access configuration (zoning).

2.1.2 Configuration Rules

Before attaching cables to the J4500 array, read through the following configuration rules:

2.1.2.1 General Rules

2.1.2.2 Connecting Host Bus Adapters (HBAs)

HBAs can be connected as follows:

2.1.2.3 Connecting Multiple Sun Storage J4500 Arrays

Sun Storage J4500 arrays can be daisy-chained, or cascaded, together as follows:

2.1.2.4 SAS Target Limits

To ensure a given configuration of J4500 array's does not exceed the HBAs' target limit, the following rules apply:

2.1.2.5 Configuration with Blade Servers

For Sun Blade Server Modules, the same configuration rules listed above for Sun Storage J4500 arrays apply with the following blade-specific rules:

2.1.3 Cabling the SAS Connectors

The following figure shows the SAS connector ports for cabling J4500 array to your server's HBA. Before cabling a J4500 array to your server's HBA, refer to the 2.1 Configuration and Cabling.

Figure 2-1 x86: Sun Storage Array Back Panel SAS Ports

image:This graphic shows the location of the back panel SAS ports.

Figure Legend

1 SAS B (secondary fabric)

2 SAS A (primary fabric)

The J4500 array has two SAS fabrics: SAS A (primary) and SAS B (secondary). Each connector port on both fabrics connects to all 48 disks. SAS B is a redundant fabric. SAS port descriptions and assignments are shown in SAS Ports (Diagram Applies to Both SAS A Ports and SAS B Ports) .

Examples of supported configurations can be found in 2.1.4 Example Configurations.

Figure 2-2 x86: SAS Ports (Diagram Applies to Both SAS A Ports and SAS B Ports)

image:This graphic shows how to cable the Sun Storage J4500 Array SAS ports.

Figure Legend

1 SAS Port 1 (4 PHYs, activity LED, supports direct or table routing)

2 SAS Port 0 (4 PHYs, activity LED, supports direct or subtractive routing)

3 Port 1 connects to an HBA, or to a downstream J4500 array

4 Port 0 connects to an HBA, or from an upstream J4500 array

2.1.4 Example Configurations

This section includes examples of supported single path and multipath configurations for your J4500 array.

2.1.4.1 Single Host Direct Connection

Single Host to Array Connection shows a simple host to array connection. In this configuration, the host connection can be to any port, either SAS fabric.

Figure 2-3 Single Host to Array Connection

image:This graphic shows a single host to array connection.

2.1.4.2 Single Host With Cascaded Arrays

Host to Cascaded Arrays shows a host with two cascaded arrays. In this configuration, the cascaded arrays comsume a total of 108 SAS targets (96 disk targets and 12 expander targets). All of the supported HBAs for the J4500 array can support this number.

Figure 2-4 Host to Cascaded Arrays

image:This graphic shows how to cascade multiple arrays to a single host.

2.1.4.3 Single Host Direct Connection to Two Arrays

Host with Two Direct-Connected Arrays shows a host with two cascaded arrays. In this configuration, the two arrays also comsume a total of 108 SAS targets (96 disk targets and 12 expander targets). All of the supported HBAs for the J4500 array can support this number.

Figure 2-5 Host with Two Direct-Connected Arrays

image:This graphic shows connecting a host directly to two arrays using the two ports of the HBA.

2.1.4.4 Multipath Connection to the Array

Host with Multipath-Connected Arrays shows an example of multipath cabling using one host, two HBAs and two cascaded arrays. Note that the host links are cascaded in opposite directions from the edge of the SAS fabric so that if one array enclosure fails, there is still host access to the working array enclosure. This configuration supports zoned storage and failover. For more information on configuring multipath, see the Sun Storage J4500 Array System Overview (820-3163).

Figure 2-6 Host with Multipath-Connected Arrays

image:This graphic shows a host with multi-path connections to two arrays.

2.1.4.5 Multi-host Zoned Connection to the Array

Four Hosts Directly Connected to a Zoned Array shows a color-coded example of four hosts connected in single path configuration to an array. In this configuration, the storage in the array has been separated into four zones. Each host (indicated by a separate cable color) can only see the disks in its assigned zone. In this configuration, each of the hosts must have the Sun Common Array Manager (CAM) proxy agent installed and running, or one of the hosts can act as the CAM management host while the others run the proxy agent. The CAM management host is used to configure and manage zones on the array. For more information on configuring zoning, see the Sun Storage J4500 System Overview (820-3163).

Figure 2-7 Four Hosts Directly Connected to a Zoned Array

image:This graphic shows four hosts directly connected to a single array.