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Sun Storage J4500 Array Service Manual
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Document Information

Preface

1.  Introduction to the Sun Storage J4500 Array

1.1 Features

1.2 Exterior Features, Controls, and Indicators

1.2.1 Front Panel

1.2.2 Back Panel

1.2.3 Sun Storage J4500 Array Internal Components

1.3 Accessory Kit

2.  Configuring and Powering On the Sun Storage J4500 Array

2.1 Configuration and Cabling

2.1.1 Terms and Definitions

2.1.2 Configuration Rules

2.1.3 Cabling the SAS Connectors

2.1.4 Example Configurations

2.2 Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

2.2.1 AC Power Failure Auto-Recovery

3.  Maintaining the Sun Storage J4500 Array

3.1 Options and Replaceable Components

3.2 Tools and Supplies Needed

3.3 Powering Off the Array and Removing It From the Rack

To Power Off the Array

To Remove the Array Enclosure From the Rack

3.4 Removing and Replacing the Hard Disk Drive Access Cover

To Remove the Hard Disk Drive Access Cover

To Replace the Hard Disk Drive Access Cover

3.5 Internal Component Locations

3.6 Replacing Components

To Replace a Fan Module

To Replace the Front Indicator Board

To Replace a Hard Disk Drive

To Replace the Power Distribution Board

To Replace a Power Supply

To Replace the System Controller Module

To Replace the Array Chassis

3.7 Upgrading Enclosure Firmware

3.7.1 Ensure Both SAS Fabrics are Upgraded to the Same Firmware Revision Level

4.  Troubleshooting

4.1 External Status LEDs

4.2 Internal Disk Drive and Fan LEDs

4.3 Diagnostic and Management Tools

4.3.1 SunVTS

4.3.2 Common Array Manager (CAM)

4.4 Troubleshooting Problems with the Array

4.4.1 Initial Start-up

4.4.2 Check the Event and Performance Logs

4.4.3 Using the Array Management Software to Monitor Enclosure Health

4.4.4 Array Link Problems

4.4.5 Disk Problems

4.4.6 Array Environment Problems

4.4.7 Power Problems

4.5 Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

4.6 Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

A.  System Specifications

B.  Connector Pinouts

B.1 Mini-SAS Connectors

B.2 I/O-to-Disk Backplane Connectors

B.2.1 Power Blade Connector

B.2.2 High-Speed Dock Connectors

B.3 Power Supply Connector

B.4 Disk Backplane-to-Front Indicator Connector

B.5 Backplane-to-Disk-Backplane Connector

B.6 Fan Tray Connectors

B.7 Fan Connectors

Index

B.2 I/O-to-Disk Backplane Connectors

There are three connectors between the I/O and disk backplane:

B.2.1 Power Blade Connector

This connector has ten blades and 20 signal pins, with a 30A limit per blade.

Table B-2 Power Blade Connector

Pin
Pin Name
Pin
Pin Name
Pin
Pin Name
Pin
Pin Name
A1
FAN4_CTL0
B1
FAN4_CTL0
C1
FAN4_CTL1
D1
FAN4_CTL1
A2
FAN3_CTL0
B2
FAN3_CTL0
C2
FAN3_CTL1
D2
FAN3_CTL1
A3
FAN2_CTL0
B3
FAN2_CTL0
C3
FAN2_CTL1
D3
FAN2_CTL1
A4
FAN1_CTL0
B4
FAN1_CTL0
C4
FAN1_CTL1
D4
FAN1_CTL1
A5
FAN0_CTL0
B5
FAN0_CTL0
C5
FAN0_CTL1
D5
FAN0_CTL1
Blade 1
5V_DISK
Blade 2
5V_DISK
Blade 3
GND
Blade 4
GND
Blade 5
GND
Blade 6
+12V
Blade 7
GND
Blade 8
+12V
Blade 9
GND
Blade 10
+12V

B.2.2 High-Speed Dock Connectors

Each disk drive uses two 111-circuit Hi-Speed Dock connectors. See in High-Speed Dock Connectors.

Figure B-2 High-Speed Dock Connectors

image:This graphic shows the high-speed dock connectors.

Table B-3 I/O-to-Disk Backplane (J24 to J49) Connector Pinouts  

Pin
Pin Name
Pin
Pin Name
Pin
Pin Name
A1
FRONT_USB_P
B1
SHORT_PIN1
C1
POWER_BUTTON_L
A2
FRONT_USB_N
B2
P3_3V
C2
LOCATE_BUTTON_L
A3
5V_AUX
B3
5V_AUX
C3
P5V
A4
PS2_BATT_L
B4
GND
C4
GND
A5
DISK36_TX_P
B5
DISK36_RX_N
C5
DISK24_TX_P
A6
DISK36_TX_N
B6
DISK36_RX_P
C6
DISK24_TX_N
A7
DISK24_RX_N
B7
DISK12_TX_P
C7
DISK12_RX_N
A8
DISK24_RX_P
B8
DISK12_TX_N
C8
DISK12_RX_P
A9
DISK36_ACT_LED_L
B9
DISK24_ACT_LED_L
C9
DISK12_ACT_LED_L
A10
DISK13_ACT_LED_L
B10
DISK1_ACT_LED_L
C10
DISK0_ACT_LED_L
A11
DISK0_TX_P
B11
DISK0_RX_N
C11
DISK1_RX_P
A12
DISK0_TX_N
B12
DISK0_RX_P
C12
DISK1_RX_N
A13
DISK1_TX_N
B13
DISK13_RX_P
C13
DISK13_TX_N
A14
DISK1_TX_P
B14
DISK13_RX_N
C14
DISK13_TX_P
A15
DISK25_RX_P
B15
DISK25_TX_N
C15
DISK37_RX_P
A16
DISK25_RX_N
B16
DISK25_TX_P
C16
DISK37_RX_N
A17
DISK37_TX_N
B17
DISK2_RX_P
C17
DISK2_TX_N
A18
DISK37_TX_P
B18
DISK2_RX_N
C18
DISK2_TX_P
A19
DISK25_ACT_LED_L
B19
DISK37_ACT_LED_L
C19
DISK2_ACT_LED_L
A20
DISK38_ACT_LED_L
B20
DISK26_ACT_LED_L
C20
DISK14_ACT_LED_L
A21
DISK14_RX_P
B21
DISK14_TX_N
C21
DISK26_RX_P
A22
DISK14_RX_N
B22
DISK14_TX_P
C22
DISK26_RX_N
A23
DISK26_TX_N
B23
DISK38_RX_P
C23
DISK38_TX_N
A24
DISK26_TX_P
B24
DISK38_RX_N
C24
DISK38_TX_P
A25
DISK3_RX_P
B25
DISK3_TX_N
C25
DISK15_RX_P
A26
DISK3_RX_N
B26
DISK3_TX_P
C26
DISK15_RX_N
A27
DISK15_TX_N
B27
DISK27_RX_P
C27
DISK27_TX_N
A28
DISK15_TX_P
B28
DISK27_RX_N
C28
DISK27_TX_P
A29
DISK3_ACT_LED_L
B29
DISK15_ACT_LED_L
C29
DISK27_ACT_LED_L
A30
DISK16_ACT_LED_L
B30
DISK4_ACT_LED_L
C30
DISK39_ACT_LED_L
A31
DISK39_RX_P
B31
DISK39_TX_N
C31
DISK4_RX_P
A32
DISK39_RX_N
B32
DISK39_TX_P
C32
DISK4_RX_N
A33
DISK4_TX_N
B33
DISK16_RX_P
C33
DISK16_TX_N
A34
DISK4_TX_P
B34
DISK16_RX_N
C34
DISK16_TX_P
A35
DISK28_RX_P
B35
DISK28_TX_N
C35
DISK40_RX_P
A36
DISK28_RX_N
B36
DISK28_TX_P
C36
DISK40_RX_N
A37
DISK40_TX_N
B37
DISK5_RX_P
C37
DISK5_TX_N
A38
DISK40_TX_P
B38
DISK5_RX_N
C38
DISK5_TX_P
A39
DISK28_ACT_LED_L
B39
DISK40_ACT_LED_L
C39
DISK5_ACT_LED_L
A40
DISK41_ACT_LED_L
B40
DISK29_ACT_LED_L
C40
DISK17_ACT_LED_L
A41
DISK17_RX_P
B41
DISK17_TX_N
C41
DISK29_RX_P
A42
DISK17_RX_N
B42
DISK17_TX_P
C42
DISK29_RX_N
A43
DISK29_TX_N
B43
DISK41_RX_P
C43
DISK41_TX_N
A44
DISK29_TX_P
B44
DISK41_RX_N
C44
DISK41_TX_P
A45
3_3AUX_IN
B45
3_3AUX_IN
C45
3_3AUX_IN
A46
GND
B46
5V_DISK_SENSE_N
C46
GND
A47
3_3_AUX_SENSE_P
B47
5V_DISK_SENSE_P
C47
SP_I2C_CLK
A48
3_3_AUX_SENSE_N
B48
MAMMOTH_INT_L
C48
SP_I2C_DAT

Table B-4 I/O-to-Backplane (J25 to J51) Connector Pinouts  

Pin
Pin Name
Pin
Pin Name
Pin
Pin Name
A1
12V_SENSE_P
B1
3_3AUX_POWERGOOD
C1
VDD_RTC
A2
12V_SENSE_N
B2
PS1_ENABLE_L
C2
PS0_ENABLE_L
A3
DISK6_RX_P
B3
DISK6_TX_N
C3
DISK18_RX_P
A4
DISK6_RX_N
B4
DISK6_TX_P
C4
DISK18_RX_N
A5
DISK18_TX_N
B5
DISK30_RX_P
C5
DISK30_TX_N
A6
DISK18_TX_P
B6
DISK30_RX_N
C6
DISK30_TX_P
A7
DISK6_ACT_LED_L
B7
DISK18_ACT_LED_L
C7
DISK30_ACT_LED_L
A8
DISK19_ACT_LED_L
B8
DISK7_ACT_LED_L
C8
DISK42_ACT_LED_L
A9
DISK42_RX_P
B9
DISK42_TX_N
C9
DISK7_RX_P
A10
DISK42_RX_N
B10
DISK42_TX_P
C10
DISK7_RX_N
A11
DISK7_TX_N
B11
DISK19_RX_P
C11
DISK19_TX_N
A12
DISK7_TX_P
B12
DISK19_RX_N
C12
DISK19_TX_P
A13
DISK31_RX_P
B13
DISK31_TX_N
C13
DISK43_RX_P
A14
DISK31_RX_N
B14
DISK31_TX_P
C14
DISK43_RX_N
A15
DISK43_TX_N
B15
DISK8_RX_P
C15
DISK8_TX_N
A16
DISK43_TX_P
B16
DISK8_RX_N
C16
DISK8_TX_P
A17
DISK31_ACT_LED_L
B17
DISK43_ACT_LED_L
C17
DISK8_ACT_LED_L
A18
DISK44_ACT_LED_L
B18
DISK32_ACT_LED_L
C18
DISK20_ACT_LED_L
A19
DISK20_RX_P
B19
DISK20_TX_N
C19
DISK32_RX_P
A20
DISK20_RX_N
B20
DISK20_TX_P
C20
DISK32_RX_N
A21
DISK32_TX_N
B21
DISK44_RX_P
C21
DISK44_TX_N
A22
DISK32_TX_P
B22
DISK44_RX_N
C22
DISK44_TX_P
A23
DISK9_RX_P
B23
DISK9_TX_N
C23
DISK21_RX_P
A24
DISK9_RX_N
B24
DISK9_TX_P
C24
DISK21_RX_N
A25
DISK21_TX_N
B25
DISK33_RX_P
C25
DISK33_TX_N
A26
DISK21_TX_P
B26
DISK33_RX_N
C26
DISK33_TX_P
A27
DISK9_ACT_LED_L
B27
DISK21_ACT_LED_L
C27
DISK33_ACT_LED_L
A28
DISK22_ACT_LED_L
B28
DISK10_ACT_LED_L
C28
DISK45_ACT_LED_L
A29
DISK45_RX_P
B29
DISK45_TX_N
C29
DISK10_RX_P
A30
DISK45_RX_N
B30
DISK45_TX_P
C30
DISK10_RX_N
A31
DISK10_TX_N
B31
DISK22_RX_P
C31
DISK22_TX_N
A32
DISK10_TX_P
B32
DISK22_RX_N
C32
DISK22_TX_P
A33
DISK34_RX_P
B33
DISK34_TX_N
C33
DISK46_RX_P
A34
DISK34_RX_N
B34
DISK34_TX_P
C34
DISK46_RX_N
A35
DISK46_TX_N
B35
DISK11_RX_P
C35
DISK11_TX_N
A36
DISK46_TX_P
B36
DISK11_RX_N
C36
DISK11_TX_P
A37
DISK34_ACT_LED_L
B37
DISK46_ACT_LED_L
C37
DISK11_ACT_LED_L
A38
DISK47_ACT_LED_L
B38
DISK35_ACT_LED_L
C38
DISK23_ACT_LED_L
A39
DISK23_RX_P
B39
DISK23_TX_N
C39
DISK35_RX_P
A40
DISK23_RX_N
B40
DISK23_TX_P
C40
DISK35_RX_N
A41
DISK35_TX_N
B41
DISK47_RX_P
C41
DISK47_TX_N
A42
DISK35_TX_P
B42
DISK47_RX_N
C42
DISK47_TX_P
A43
PS0_FAN_FAIL_L
B43
PS0_POWEROK
C43
PS1_POWEROK
A44
PS1_FAN_FAIL_L
B44
PS0_PRESENT_L
C44
PS2_POWEROK
A45
PS2_FAN_FAIL_L
B45
PS1_PRESENT_L
C45
PS0_FAIL
A46
PS0_VIN_GOOD_L
B46
PS2_PRESENT_L
C46
PS1_FAIL
A47
PS1_VIN_GOOD_L
B47
PS2_VIN_GOOD_L
C47
PS2_FAIL
A48
PS2_ENABLE_L
B48
SHORT_PIN4
C48
INTRUSION_SW