Understanding Internal and External Scenario Managers

Scenarios are managed and run by the Scenario Manager services, ScenarioManager and Internal ScenarioManager. Depending on the subject of the scenario, the agent or the customer, you need to know which Scenario Manager to run. The following sections describe how to know which Scenario Manager to use and how to configure them:

ScenarioManager and InternalScenarioManager

Scenario Managers in a Development Environment

Scenario Managers in a Production Environment

Configuring the ACC to Point to the InternalScenarioManager

 
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