Slot: Event Generation | Never (passive) |
Slot: Scope | Per-Request |
Slot: Item Retrieval | Static |
Slot: Persistent | Yes |
Basic Scenario Example | Triggering event (agent search for “high mileage”) Check Condition (customer is VIP member) Perform Action (add promotion to customer’s profile) Add Item to Slot for Customer (fill customer slot with image for 25% discount promotion) |
Scenario Manager | InternalScenarioManager |
Profile Selection in Service Admin | Pick External Profile |
