Depending on the configuration of your product suite, you may be able to use roles to control access to the pages of your Web site. For example, you might have several pages on your site that you want to make available only to customer service representatives. You can set up a role called Customer Service Rep and add an access right to that role that allows entry to the specified site pages. Any user who is assigned that role (either directly or by inheriting it through membership of an organization) can access the appropriate pages. For information on how to set up roles to perform access control, see the ATG Personalization Programming Guide.

Note that role-based access rights are typically used to control access among internal users (employees of your company). For external site visitors, such as customers, access control to specific areas of a Web application is usually configured through methods such as registration, login requirements, and password authentication. For more information, see the ATG Personalization Programming Guide.