Oracle Complex Maintenance, Repair, and Overhaul User's Guide


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Overview of CMRO and Key Features

Overview of Oracle Complex Maintenance, Repair, and Overhaul

Overview of Complex Maintenance, Repair, and Overhaul
      Key Features
      Oracle Supply Chain Planning
      Auto Visit Forecasting and Packaging
      Aircraft Maintenance Planning
      Complex Assembly Maintenance
      Component Maintenance
      Visit Work Planning
      Fleet Associations and Simulations
      Non Routine Analysis and Maintenance Requirement Profiles
      Service Bulletin Effectivity
      Oracle Production Scheduling Integration
      Projects Integration Enhancements
      Fleet Maintenance Program
      Document Index
      Enigma 3C Integration
      Master Configuration
      Unit Configuration
      Product Classification
      Unit Maintenance Plan
      Material Marshalling
      FAA Compliance Reports
      Production Planning
      Outside Processing
CMRO Home Page
Minimum Equipment Lists (MEL) and Configuration Deviation Lists (CDL)
Integration and Dependencies
Integration of Oracle CMRO and Enigma 3C

Managing Maintenance Requirements

Fleet Maintenance Program
      Key Business Processes
Creating Maintenance Requirement Records
Attaching Documents to a Maintenance Requirement
Associating Routes to a Maintenance Requirement
Defining Maintenance Requirement Effectivity
Defining Effectivity Details
Defining Intervals and Thresholds
Defining Maintenance Requirement Relationships
Updating Maintenance Requirement Records
Viewing Items Affected by a Maintenance Requirement
Associating Visit Types with a Maintenance Requirement
Creating Maintenance Requirement Revisions
Viewing Maintenance Requirement Details
Associating Program Sub Types to Program Types
Service Requests
Entering Service Requests

Managing Maintenance Routes

Route Management
      Key Business Processes
Creating Operation Records
Creating Maintenance Route Records
Creating an Item Composition List
Editing Item Compositions
Viewing Item Compositions
Creating Disposition Lists
Editing Disposition Lists
Approving Disposition Lists
Finding Operation Records
Updating Maintenance Route Records
Defining Reference Documents
Defining Reference Documents for an Operation
Defining Reference Documents for a Maintenance Route
Defining Resource Requirements
Defining Resource Requirements for an Operation
Defining Resource Requirements for a Maintenance Route
Defining Costing Parameters
Defining Costing Parameters for an Operation Resource Requirement
Defining Costing Parameters for a Route Resource Requirement
Defining Material Requirements
Defining Material Requirements for an Operation
Defining Material Requirements for a Maintenance Route
Associating Operations with a Maintenance Route
Defining Access Panels
Defining Access Panels for an Operation
Defining Access Panels for a Maintenance Route
Editing Operation Records
Editing Maintenance Route Records
Defining Component Locations in Fleet Units
Associating Major Zones to Item Types
Associating Sub Zones to Item Types
Finding Oracle Complex Maintenance, Repair, and Overhaul Resources
Creating Oracle Complex Maintenance, Repair, and Overhaul Resources
Editing Oracle Complex Maintenance, Repair, and Overhaul Resources
Associating BOM Resources
Generate Workcards

Managing Maintenance Documents

Document Index
      Key Business Processes
Creating Document References
Associating Document Sub Types to Document Types
Finding Document References
Maintaining Document Subscription Information
Maintaining Document Supplier Information
Maintaining Document Distribution Information
Creating Document Revision Records
Uploading Electronic Documents
Using the Maintenance Program Document Workbench
Working with Maintenance Program Document Revisions

Working With Master Configurations

Master Configurations
      Key Business Processes
Creating Master Configuration Records
Working with Positions
Creating Positions in a Master Configuration
Copying Existing Configurations to a Position
Associating Item Groups with a Position
Associating a Sub-Configuration or Alternate Sub-Configuration with a Position
Creating Rules for a Configuration or Sub-Configuration
Editing Position Ratios
Attaching Documents to a Position
Managing Alternate Items Information
Adding Alternate Items Information
Finding Alternate Items Information
Editing Alternate Items Information
Creating Item Group Revisions
Editing Master Configuration Records
Creating Master Configuration Revisions
Approving Master Configurations
Viewing Master Configuration Records
Viewing Position Details
Viewing Position Ratios Associated with a Position
Viewing Documents Attached to a Position
Viewing Alternate items Associated with a Position
Viewing Positions Associated with an Alternate Item Group
Viewing Rules
Closing Master Configuration Records
Reopening Closed Records

Working With Unit Configurations

Unit Configurations
      Key Business Processes
Creating Unit Configurations
Assigning Items to Unit Configuration Positions
Migrating Unit Configurations
Editing Unit Configuration Records
Approving Unit Configurations
Viewing Alternate Items Utilization
Assigning Alternate Items to Unit Configuration Positions
Creating and Updating Item Information
Configuration Access Control Management

Updating Counters and Correcting Maintenance Record History

Using Oracle Installed Base Counters with Unit Configurations
Viewing and Adding IB Counter Readings to a Unit Configuration
Adding Absolute IB Counter Readings
Correcting IB Counter Readings for Unit Configurations
Counter Updates: Dependencies, Interactions, Implementation Tips and Best Practices
Managing Counter Corrections for Part Removal and Installation
Performing Part Changes
      Performing Bulk Part Removals
Understanding Part Changes and Maintenance History
Overview of Maintenance History Audits
Performing a Maintenance Record Audit

Managing Product Classifications

Product Classifications
      Key Business Processes
Working With Product Classifications
Creating a Product Classification
Working With Nodes
Associating Documents to a Node
Attaching Units and Items to Product Classifications
Launching the Approval Process

Working with Supplier Warranty

Key Business Processes
Searching Warranty Template Records
Creating Warranty Templates
Searching for Warranty Contracts
Associating Supplier Warranties to Item Instances
Using the Warranty Workbench
Managing Warranty Entitlements
Managing Warranty Claims

Overview of CMRO and Key Features (Continued)

Working With Unit Maintenance Plans

Unit Maintenance Plans
      Key Business Processes
Finding Unit Maintenance Plan Records
Associating a Maintenance Requirement to a Visit
Minimum Equipment List and Configuration Deviation List Setup
Creating Non-routine Requests During Unit Maintenance
Calculating Maintenance Requirement Due Dates
Viewing Unit Maintenance Requirement History
Viewing Group Maintenance Requirements
Initializing Maintenance Requirements
Viewing Unit Maintenance Requirement Details
Viewing Maintenance Requirement Thresholds
Finding Item Utilization Forecasts
Updating Item Utilization Forecasts
Finding and Updating a Product Classification Utilization Forecast
Finding and Updating a Unit Configuration Utilization Forecast
Transit and Line Maintenance and Scheduling
Overview of Unit Schedules
Viewing Unit Schedules
Creating a Transit Visit from a Unit Schedule
Viewing Unit Schedule Details
Overview of Flight Schedules
Maintaining Flight Schedules
Updating Transit Visit Schedules

Working with Maintenance Visits

Visit Work Package
Key Business Processes
Creating Maintenance Visit Records
Push to Production
Associating Tasks with Maintenance Visits
Associating Maintenance Requirements to a Visit
Creating Visit Tasks Unassociated with Routes
Setting Up Stages for Tasks
Updating Visit Task Headers
Visit Costing and Pricing
Visit Pricing
Closing a Visit

Material Marshalling

Marshalling the Engine Shop
Key Business Processes
Setting Up Material Marshalling
Searching for a Visit Using the Marshalling Workbench
Viewing Visit Configurations Using the Marshalling Workbench
Viewing Required Item Details Per Position
Viewing Available Item Details Per Position
Viewing Unavailable Item Details Per Position
Viewing Work Order Progress Per Position

Managing Planning

Planning Module
      Key Business Processes
Finding Scheduled and Unscheduled Visits
Scheduling a Visit
Assigning Spaces to a Visit
Material Demand Planning and Scheduling
Reliability Planning
Supply Chain Planning
Checking the Material Schedule
Checking Material Availability
Serial Number Reservation
Managing Simulation Plans
Creating a New Simulation Plan
Adding Visits to a Simulation Plan
Setting a Simulation Plan as a Primary Plan
Copying a Visit to a New Simulation Plan
Running Resource Leveling Plans

Production Planning and Production

Managing Work Orders
Releasing Work Orders
Deferring Work Orders
Canceling Work Orders
Deferring Maintenance Requirements
Scheduling Work Orders Using the Scheduler Workbench
Viewing the Scheduling Hierarchy
Viewing Serial Number Change History
Working with Maintenance Requirements
Updating Material Requirement Details
Tracking Work Order Materials
Editing Resource Requirements
Updating Resource Requirement Details
Viewing Resource Assignments
Editing Resource Assignments
Charging Resources
Working with Material Transactions
Viewing and Issuing Materials Across Work Orders
Returning Materials Across Work Orders
Identifying the Employee that Items are Issued To or Returned By
Viewing the Material Transaction History
Item Disposition
Disposition Association During Material Transactions
Updating Dispositions
Viewing Item/Part Service History
My Work Orders Interface

Managing Outside Processing

Key Business Processes
OSP Work Orders
Exchange Orders
Working With Outside Processing Work Orders
Inventory Service Order Outside Processing
Creating an OSP Order
Reviewing Purchase Orders
Synchronizing Outside Processing Work Orders with Purchase Orders
Updating and Approving Purchase Orders
Shipping and Receiving
Working with Exchange Orders
Creating an Exchange Order
Editing Exchange Orders
Converting Service/Exchange OSP to Exchange/Service OSP

CMRO Seeded Responsibilities, Business Types, and Roles

CMRO Seeded Responsibilities

CMRO Seeded Responsibilities

CMRO Business Types

CMRO Business Types

CMRO Roles, Tasks, and Processes

Overview of CMRO Roles, Tasks, and Processes
Role 1.0 - Strategic Operations Planner
Role 2.0 - Maintenance Controller (MCC)
Role 3.0 - Local Maintenance Planner
Role 4.0 - Reliability Engineer
Role 5.0 - Technical Services - Document Manager
Role 6.0 - Technical Services - Configuration Engineer
Role 7.0 - Engineering - Engineer
Role 8.0 - Warranty Administrator/Analyst
Role 9.0 - Maintenance Records - Data Clerk
Role 10.0 - Line Maintenance Supervisor
Role 11.0 - Line Maintenance Technician
Role 12.0 - AOG Planner
Role 13.0 - Material Clerk (Issues/Returns)
Role 14.0 - Heavy Maintenance Planner
Role 15.0 - Heavy Maintenance Supervisor
Role 16.0 - Crew Lead
Role 17.0 - Heavy Maintenance Technician
Role 18.0 - Aircraft Inspector
Role 19.0 - Marshaller
Role 20.0 - OSP Planner/Clerk
Role 21.0 - Complex Assembly Maintenance Planner
Role 22.0 - Shop Maintenance Supervisor
Role 23.0 - Shop Inspector
Role 24.0 - Component Shop Planner

Maintenance Technician Roles

Using the Technician Workbench
Updating Work Orders
Using the Transit Technician Workbench
Using the Data Clerk Workbench
Viewing Enigma Documents
Viewing Operation Resources and Visit Details
Maintenance Requirement Recording
Finding Work Orders
Creating Non-Routine Work Orders
Completing Work Orders and Operations
Performing Part Removal/Install
Changing Item and Serial Numbers Associated with Work Orders
Viewing and Updating Material Requirements
Viewing Assignments, Documents, and Resources

CMRO Administration


Creating Department Locations
Creating a Maintenance Space
Finding the Unavailability Period of a Space
Using Reliability Planning
Managing Vendor Sourcing
Using Compliance Reports
      Assembly Bills of Material Report
      Component Removal Forecast Report
      Part Number Status Report
      Unit Serial Numbers Report
      Component Removal/Installation History Report
      Component Maintenance Status Report
      Aircraft Maintenance Status Report
      Maintenance Requirement Information Details and Status Report

Windows and Navigation Paths

Windows and Navigation Paths
      Navigation Paths