A
- access controllers, Default Internal User Access Control Configuration, Access Controllers
- access rights, Access Control Overview
- agent, Commerce Service Center Roles
- approval, Providing Approval Authorization
- customer profiles, Commerce Service Center Roles
- Internal User, Default Internal User Access Control Configuration
- manager level, Commerce Service Center Roles
- orders, Commerce Service Center Roles
- Ticketing, Commerce Service Center Roles
- with roles, Commerce Service Center Access Rights
- address, Working with Addresses
- copying, Enabling and Disabling Copies
- multiple shipping, Working with Shipping Group Page Fragments
- sharing, Disabling Address Sharing
- shipping group page fragment, Working with Shipping Group Page Fragments
- shipping header, Working with Shipping Group Page Fragments
- shipping, configuring, Configuring Shipping Addresses
- adjustments, Using Order Approvals
- exchange calculations, Exchange Calculators
- manual price, Configuring Manual Pricing Adjustments
- admin database, Database and Schema Requirements
- agent, Creating Agent Profiles
- -facing lock management, Understanding Lock Management
- -facing scenarios, Configuring the Agent-Facing Scenario Managers
- -facing server, Commerce Service Center Server Architecture, Agent-Facing Server Configuration
- access rights, Commerce Service Center Roles
- access to Promotion Browser, Providing Promotions Browser Access
- appeasement limits, Modifying Individual Appeasement Limits
- approval access, Configuring Order Approval
- Click-to-Call environment, Automatic Initialization of the Agent’s Working Environment
- configuring default landing page, Customizing the Default Landing Page
- database, Database and Schema Requirements
- profiles, creating, Creating Agent Profiles
- appeasements (see approvals)
- Approval Management System, Configuring Order Approval
- approvals, Configuring Order Approval
- enabling process, Enabling the Order Approval Process
- form handlers, Servlet Beans and Form Handlers for Approving Orders
- global limits, Setting Global Appeasement Limits
- limits, Enabling the Order Approval Process
- setting authorization, Providing Approval Authorization
- ATG Configuration and Installation Manager (see CIM)
- ATG Search, Configuring Live Indexing for Oracle ATG Web Commerce Search
- configuring environment, Creating Search Indexing Environments
- audit logging, Configuring Audit Logging, Viewing Audit Logs
- database, Data Collection Overview
- auto-suggestions, Initiating an Endeca MDEX Catalog Search Request, Implementing Auto-Suggestions
C
- calculators, Pricing in Commerce Service Center
- exchange item adjustment, Exchange Calculators
- exchange order pricing, Exchange Calculators
- order adjustment, Configuring Manual Pricing Adjustments
- catalog, Configuring Oracle for SQL Catalog Searching
- configuring current, Configuring Current Catalog and Price Lists
- configuring default, Defining the Default Catalog
- configuring quick access, Specifying Quick Access Catalogs and Price Lists
- Endeca MDEX search configuration, Configuring an Endeca MDEX Catalog Search
- generating search URL, Content Request URL Droplet Servlet Bean
- search alternate results, Displaying Alternate Content
- search localized results, Using Endeca Resourced Values
- search page fragments, UI Page Fragments, Catalog Search Page Fragments
- search with auto-suggestions, Initiating an Endeca MDEX Catalog Search Request, Implementing Auto-Suggestions
- search with Endeca MDEX, Initiating an Endeca MDEX Catalog Search Request
- searches with Oracle, Configuring Oracle for SQL Catalog Searching
- SQL search, Catalog Search with Endeca MDEX Prerequisites
- with multisite, Working with Multiple Sites
- CIM, Installing and Configuring the Commerce Service Center Server, Installing with the Configuration and Installation Manager
- add-ons, Add On Modifications
- configuration components, CIM Configuration Components
- clean partition, Configuring Live Indexing for Oracle ATG Web Commerce Search
- Click-to-Call, Overview
- agents, Automatic Initialization of the Agent’s Working Environment
- configuring authentication, Configuring Commerce Service Center Authentication with the Agent Console
- creating account, Configuring the Click-to-Call Account
- creating links, Adding Agent Phone Numbers, Creating Click-to-Call Links
- creating store-facing links, Configuring the Click to Connect Token
- CTI, with, Integrating without Live Help On Demand Agent Console
- customer-facing store, Configuring Commerce Service Center Pages
- default landing page, Default Landing Page
- integrating Agent Console, Using Live Help On Demand Agent Console
- landing page, Configuring Commerce Service Center Landing Page Components
- links, Specifying Links and Pop-Ups, Configuring a Static Link
- orphaned sessions, disabling, Disabling the Orphaned Session Service
- page instrumentation, Configuring Automatic Page Instrumentation
- phone numbers, Adding Agent Phone Numbers
- token information, Using a CTI System, Configuring the Click to Connect Token
- cloning, Modifying Submitted Orders
- core classes, Cloning Core Classes
- extended, Extending Objects for Cloning
- pipelines, Cloning Pipeline Chains
- CSRConfigurator, Programming Commerce Service Center, Using the CSRConfigurator Component
- CSREnvironmentTools, Price Lists and Pricing
- csrManager role, Commerce Service Center Roles
- csrOrders role, Commerce Service Center Roles
- csrProfiles role, Commerce Service Center Roles
- csrTicketing role, Commerce Service Center Roles
- customer profile, Enabling and Disabling Copies
- access rights to, Commerce Service Center Roles
- and gift lists, Modifying Gift List Forms
- and price locale, Setting the Pricing Locale
- and scheduled orders, Configuring Price Lists
- e-mail configuration, Configuring E-mail Notifications
- search, Setting Up Order and Profile Search
- customer-facing, Commerce Service Center Server Architecture
- lock management, Understanding Lock Management
- scenarios, Configuring the Customer-Facing Scenario Manager
- server, Commerce Service Center Server Architecture
- store with Click-to-Call, Configuring Commerce Service Center Pages
D
- data sharing, Working with Multiple Sites
- multiple sites, Working with Multiple Sites
- sites, Overview of Environment Monitoring
- data sources, Installing with the Configuration and Installation Manager, Repositories, Server Instances, Data Source Configuration
- agent-facing, Agent-Facing Server Configuration
- configuring with CIM, Installing with the Configuration and Installation Manager
- database, Requirements for Commerce Service Center, Database and Schema Requirements, Repositories
- admin, Database and Schema Requirements
- agent, Database and Schema Requirements
- audit log, Data Collection Overview
- core tables, Commerce Service Center Core Tables
- logging tables, Commerce Service Center Order Approval Tables, Commerce Service Center Profile Tables, Commerce Service Center Logging Tables
- Oracle, Configuring Oracle for SQL Catalog Searching
- scenario manager, Working with Scenario Managers
- security, Creating Agent Profiles
- tables, Commerce Service Center Database Tables
- user accounts, Requirements for Commerce Service Center, Database and Schema Requirements
- default landing page, Customizing the Default Landing Page
E
- e-mail, Configuring E-mail Notifications
- address for approvals, Configuring Order Approval
- order confirmation, Configuring Order Confirmation E-Mails
- password, Configuring New Passwords
- templates, Configuring E-Mail Templates
- EAR files, Installing with the Configuration and Installation Manager
- configuring for searches, Setting Up Order and Profile Search
- indexing, Configuring Live Indexing for Oracle ATG Web Commerce Search
- Endeca Experience Manager (see Endeca MDEX)
- Endeca MDEX
- Assembler, CSRInvokeAssembler
- breadcrumbs, Working with Endeca MDEX Breadcrumbs
- catalog browse with page fragments, UI Page Fragments
- catalog filters, Filtering the Requests
- catalog search, Using Live Indexing and Endeca MDEX Catalog Search
- catalog search and live indexing, Using Live Indexing and Endeca MDEX Catalog Search
- content URI, Determining Content URI, Encoding Framework URL
- navigation actions, Defining Navigation Actions
- navigation with page fragments, UI Page Fragments
- search configuration, Configuring an Endeca MDEX Catalog Search
- search engine, Configuring Catalog Search
- site filters, Filtering the Requests
- environment monitoring, Understanding Environment Monitoring
- form handlers, EnvironmentChangeFormHandler, ChangeOrder
- site context and, Environment Management and Site Context
- tickets, Ticket Disposition Monitoring
- exchanges, Returns and Exchanges of Gifts with Purchases
- and promotions, Applying Promotions to Exchange Orders
- customizing, Issuing Returns, Exchanges and Refunds
- pricing, Exchange Calculators
F
- failover, Using Window Scoped Failover
- form handlers
- approval, Servlet Beans and Form Handlers for Approving Orders
- catalog and price list, Using the Current Price List
- environment monitoring, EnvironmentChangeFormHandler, ChangeOrder
- gift list, Gift List Form Handlers
- payment group, Shipping and Payment Group Servlet Beans and Form Handlers
- reconciliation process, Modifying Submitted Orders, Cloning Core Classes
- scheduled order, Scheduled Order Form Handler
- fulfillment of orders, Handling and Fulfillment
G
- GeoLocatorService, Configuring In-Store Pickup, Setting Distances for Searches
- gift lists, Working with Wish and Gift Lists
- access right, Commerce Service Center Roles
- configuring search, Configuring Gift List Search
- form handlers, Gift List Form Handlers
- modifying form, Modifying Gift List Forms
- properties, Modifying Gift List Forms
- Gift Registry Search, Configuring Gift List Search
- gift with purchase, Customizing Gift with Purchase Promotions
- form handlers, Gift With Purchase Page Fragments
- returns and exchanges, Returns and Exchanges of Gifts with Purchases
I
- IDGenerator, Using IDGenerators
- in-store pickup, Configuring In-Store Pickup
- authorization, Setting Recipient Authorization for In-Store Pickup
- enable, Enabling In-Store Pickup
- item eligability, Configuring In-Store Pickup
- payment groups, Configuring In-Store Pickup
- setting locations, Setting Distances for Searches
- shipping group, Configuring In-Store Pickup
- indexing, Order and Profile Search Overview
- adding a property to, Adding Searchable Properties
- ATG Search with Live Indexing, Configuring Live Indexing for Oracle ATG Web Commerce Search
- bulk, Order and Profile Search Overview
- clean partition, Configuring Live Indexing for Oracle ATG Web Commerce Search
- configuring environments, Creating Search Indexing Environments
- configuring servers, Configuring Live Indexing for Oracle ATG Web Commerce Search
- incremental, Order and Profile Search Overview
- manual, Performing a Manual Re-Index
- memory requirements, Purging Older Orders
- modules required for, Setting Up Order and Profile Search
- preloading, Preloading the Index
- purging old orders, Purging Older Orders
- re-indexing, Performing a Manual Re-Index
- server requirements, Configuring Live Indexing for Oracle ATG Web Commerce Search
- installation, Installing and Configuring the Commerce Service Center Server
- prerequisites, Before You Begin
- using CIM, Installing and Configuring the Commerce Service Center Server
- inventory status, Configuring In-Store Pickup
L
- landing page, Customizing the Default Landing Page
- Live Help On Demand Agent Console, Adding an Agent to Commerce Service Center, Using Live Help On Demand Agent Console
- live indexing, Configuring Live Indexing for Oracle ATG Web Commerce Search
- and Endeca MDEX search engine, Using Live Indexing and Endeca MDEX Catalog Search
- lock managers, Understanding Lock Management
- on agent-facing server, Understanding Lock Management
- on customer-facing server, Understanding Lock Management
- server, Understanding Lock Management
- with CIM, Installing with the Configuration and Installation Manager
- logical partitions, Purging Older Orders
- logs, Viewing Audit Logs
- audit, Disabling Audit Logging Events
- database tables, Commerce Service Center Order Approval Tables, Commerce Service Center Profile Tables, Commerce Service Center Logging Tables
O
- orders, Requirements for Commerce Service Center
- access rights, Creating Agent Profiles
- and promotions, Submitted Orders
- approval rights, Providing Approval Authorization
- approvals, enabling, Enabling the Order Approval Process
- configuring automatic e-mail, Configuring E-mail Notifications
- confirmation e-mail, Configuring Order Confirmation E-Mails
- indexing, Configuring Live Indexing for Oracle ATG Web Commerce Search
- manual adjustments of, Configuring Manual Pricing Adjustments
- modifiable, Determining if Orders are Modifiable
- modification and fulfillment, Fulfillment Notification for Order Modifications
- modifying, Working with Submitted Orders
- price adjustments, Using Order Approvals
- pricing, Loading Orders and Pricing, Price Lists and Pricing
- promotions and exchanges, Applying Promotions to Exchange Orders
- scheduled, Working with Scheduled Orders
- scheduled, configuring, Customizing Scheduled Orders
- scheduled, templates, Configuring Price Lists
- searching, Setting Up Order and Profile Search
- submitted, Determining if Orders are Submitted, Submitted Orders, Working with Submitted Orders
P
- page fragments, Working with Shipping Group Page Fragments
- catalog search, UI Page Fragments, Catalog Search Page Fragments
- default payment group types, Working with Payment Group Page Fragments
- example, Working with Shipping Group Page Fragments
- gift list, Modifying Gift List Forms
- gift with purchase, Gift With Purchase Page Fragments
- shipping group configuration, Shipping Group Page Fragments
- shipping groups, Working with Payment Group Page Fragments
- passwords, e-mailing, Configuring New Passwords
- payment group, Shipping Group Page Fragments
- cash, Working with Payment Group Page Fragments, Configuring In-Store Pickup, Displaying the Cash Payment Group
- credit card, Working with Payment Group Page Fragments
- customization, Payment Group Page Fragments
- default, Payment Group Page Fragments
- form handlers, Shipping and Payment Group Servlet Beans and Form Handlers
- gift certificate, Working with Shipping and Payment Groups, Working with Payment Group Page Fragments
- limiting amounts of, Limiting Amounts for Payment Groups
- pay in store, Working with Payment Group Page Fragments
- store credit, Working with Payment Group Page Fragments
- payment group types, Customizing a Payment Group Type, Copying Payment Group Types
- price lists, Price Lists and Pricing
- and site context, Environment Management and Site Context
- configuring current, Configuring Current Catalog and Price Lists
- configuring default, Defining the Default Price List
- configuring quick access, Specifying Quick Access Catalogs and Price Lists
- configuring with scheduled orders, Configuring Price Lists
- with multisite, Working with Multiple Sites
- price overrides, Using Order Approvals
- pricing, Pricing in Commerce Service Center
- errors, Automatic Removal of Items
- locale, Setting the Pricing Locale
- manual adjustments, Configuring Manual Pricing Adjustments
- promotions, Promotions
- scheduled orders, Configuring Price Lists
- profiles, Agent-Facing Server Configuration
- agent, Creating Agent Profiles
- customer, password, Configuring New Passwords
- customers, pricing locale, Setting the Pricing Locale
- indexing, Configuring Live Indexing for Oracle ATG Web Commerce Search
- promotions, Promotions
- and submitted orders, Submitted Orders
- applying item level, Exchange Calculators
- gift with purchase, Customizing Gift with Purchase Promotions
- viewing, Providing Promotions Browser Access
- with exchanges, Applying Promotions to Exchange Orders
- Promotions Browser, Providing Promotions Browser Access
R
- reporting, Commerce Service Center Reporting Framework
- data collection, Data Collection Overview
- load pipeline, Loader Pipeline Overview
- repositories, Database and Schema Requirements
- approval, Configuring Order Approval
- configuring, Repositories
- settings, Repositories
- shared, Repositories
- user profile, Commerce Service Center Roles
- returns
- customizing, Issuing Returns, Exchanges and Refunds
- gift with purchase, Returns and Exchanges of Gifts with Purchases
- roles, Access Control Overview
- agent, creating, Creating a New Agent Role
- and access rights, Commerce Service Center Access Rights
- creating, Creating New Roles
- csrManager, Commerce Service Center Roles
- csrOrders, Commerce Service Center Roles
- csrProfiles, Commerce Service Center Roles
- csrTicketing, Commerce Service Center Roles
- default, Default Roles
- preconfigured, Commerce Service Center Roles
S
- scenarios, Using Scenarios
- configuring, Configuring Process Editor Servers
- scheduled orders, Working with Scheduled Orders
- components, Scheduled Order Components
- customizing, Customizing Scheduled Orders
- form handler, Scheduled Order Form Handler
- ScheduledOrderTools, Configuring Price Lists
- templates, Configuring Price Lists
- searches, Overview of Environment Monitoring
- adding properties, Adding Searchable Properties
- customer profile, Setting Up Order and Profile Search
- Oracle catalog, Configuring Oracle for SQL Catalog Searching
- order, Setting Up Order and Profile Search
- server, Commerce Service Center Server Architecture
- agent-facing, Agent-Facing Server Configuration
- customer-facing, Commerce Service Center Server Architecture
- sharding, Purging Older Orders
- shareables, Configuring Shareables
- shipping group, Shipping Group Page Fragments
- customization, Working with Shipping and Payment Groups, Working with Shipping Group Page Fragments
- default types, Shipping Group Page Fragments
- electronic, Working with Shipping and Payment Groups
- hard goods, Working with Shipping and Payment Groups
- page fragments, Working with Payment Group Page Fragments
- types, Working with Shipping and Payment Groups
- Site Administration, Working with Multiple Sites
- sites
- context, Working with Multiple Sites, Environment Management and Site Context
- default, Configuring the Default Site
- icons, Configuring a Site Icon
- properties, Working with Multiple Sites
- SQL files, Database and Schema Requirements
T
- tables, Database and Schema Requirements
- core tables, Commerce Service Center Core Tables
- database, Repositories, Commerce Service Center Database Tables
- logging, Commerce Service Center Order Approval Tables, Commerce Service Center Profile Tables, Commerce Service Center Logging Tables
- templates
- e-mail, Configuring Order Approval, Servlet Beans and Form Handlers for Approving Orders, Configuring E-mail Notifications
- installation, Database and Schema Requirements
- order, Configuring Scheduled Orders
- role, Commerce Service Center Roles
- scheduled order, Configuring Scheduled Orders, Configuring Price Lists
