You can create a default landing page for the agents by configuring /DCS-CSR/install/
file. Change the
data/csrOptionsdefaultValue
property of the GlobalOption
item-descriptor with the id="AgentUserDefaultHomeTab
” to the desired value.
For example, change the <set-property
name="defaultValue"
value="commerceTab"/>
to <set-property
name="defaultValue"
value="orderTab"/>
to change the default landing page to the order page.