The order is cloned in an initialization pipeline that uses Repository cloning from RepositoryUtils. The order repository item is cloned to make a copy, and the copy is then loaded using OrderManager loadOrder API.

When the order has been cloned for modification, the application is in clone-edit mode. When an agent is working on a clone order there will be no indication in the UI. The UI always shows the original order ID. The isCloneEditMode() API in the CSROrderHolder determines when this mode is active. The getOriginalOrder() API returns the original order when required.