Configuring Return Shipping Addresses

To configure the shipping address for returns, perform the following steps:

  1. Create a JSP file that contains your shipping address. For example:

    <ul class="atg_commerce_csr_simpleList">
    <li><strong>Ship return items to: </strong></li>
    <li>My Company</li>
    <li>Attn: Returns</li>
    <li>100 Main Street</li>
    <li>My City, My State</li>
    <li>My Zip</li>
    </ul>

  2. Open the atg/commerce/custsvc/ui/renderers/
    ReturnShippingAddressRenderer.properties     file and provide the location of the new JSP file and the contextRoot variable. For example:

    # This is the default renderer for the returns line item page, default
    # renderers will all have their id property set to "default". This
    # property is primarily useful in targeting rules.
    id=default

    # The JSP that renders the returns line item
    url=/panels/order/returns/NewreturnShippingAddress.jsp
    contextRoot=/NewDCS-CSR

  3. Save the ReturnShippingAddressRenderer.properties file.

For additional information on working with renderers, refer to the ATG Service Center UI Programming Guide.

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