Gift and wish lists are core Commerce features that allow customers who visit your site to add items to a list that can be accessed by other customers, or saved and referenced for future purchases. Commerce Service Center extends this functionality by enabling an agent to assist a registered customer with the creation and management of their lists. Agents can also assist a customer who wants to search and purchase items from another customer’s list. However, agents cannot create gift or wish lists for anonymous shoppers, nor can they delete an item from a gift list, or delete a gift registry.
For detailed information on working with gift and wish lists in Commerce, refer to the Setting up Gift Lists and Wish Lists section of the ATG Commerce Programming Guide.
