This chapter will provide a detailed definition of each of the Actions available for selection using Engagement Engine Editor.

The definition for each Action will include information about what task the Action carries out, as well as any additional information that is required to carry out the task.

The list of Actions in this document is broken into the same categories displayed when using the Rules application. These are:

Custom Data Actions

Custom JavaScript Actions

Events Actions

Live Help On Demand Actions

RightNow CX Actions

Sensitive Information Actions

Web Page Content Actions


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