This Action is used to display an existing Chat invitation.
The following configuration options are available for this Action:
Select invitation: This is the list of existing chat invitations that have been defined for your account. Clicking the Edit button opens IS Chat LinkBuilder in a new tab on your browser so that you can edit the existing invitations. Clicking the Refresh button re-populates the list of invitations with latest data associated with the organization.
Note: The list of invitations includes only those invitations that have been created using InstantService InstantInvite or IS Chat Link Builder in WebCare.
Suppress invitation: This is used to prevent the invitation being displayed.
Display as per invitation configuration: Selecting this option will use the configuration options defined in WebCare to display the invitation.
Insert Click to Chat button into div: If you select this option, a Click to Chat button will be inserted into the inner HTML of the div. Selecting this option brings up further configuration options:
Div ID: This is used to specify the div within which the invitation displays.
Invitation Alternative Display Text: This is used to define the alternative text that will be displayed with the invitation.
Insert Click to Call hyperlink into div: If you select this option, a hyperlink invitation will be inserted into the inner HTML of the div. Selecting this option brings up further configuration options:
Div ID: This is used to specify the div within which the invitation displays.
Search: This is used to specify a value that you wish to search for within the div.
Replace: This is used to specify what text should replace the string found using the Search field.
Specify Hyperlink Text: This is used to specify which text you wish to use for the hyperlink.