Chapter 65: Changing Item Detail Line Information

Purpose: Use this screen to:

• review information about items on an order

• make changes and additions

• cancel a line

• process returns or exchanges

• review order line history

Restrictions on changing an order line: You cannot:

• Update an item in any way if a pick slip has been printed or if the line has been assigned to the Order Broker for fulfillment. You must void and reprint the pick; see Fulfillment Chapter 21: Reprinting and Voiding Pick Slips (WVRP). See the Order Broker Integration for information on the Order Broker.

• Change an item if shipments have been made against the line or the line has been canceled.

• Increase the quantity of an order line if the order type matches the Amazon Order Type (I22) system control value.

• Update an item in any way if the order type matches the Amazon Order Type (I22).

• Advance to the Work with Order Lines Screen in order maintenance if the Restrict Change Lines (CL) maintenance restriction for the order type on the order is selected.

• Enter detail level coupon discounts at the Coupon Discount Window in order maintenance if the Restrict Detail Coupons (DC) maintenance restriction for the order type on the order is selected.

• Perform an exchange against an order line if the Restrict Additional Lines (AL) maintenance restriction for the order type on the order is selected.

• Perform a return against an order line if the Restrict Returns (RR) maintenance restriction for the order type on the order is selected.

• Enter or change special handling for an order line in order maintenance if the Restrict Special Handling (SH) maintenance restriction for the order type on the order is selected.

• Change on order line on a retail pickup or delivery order except to

• Advance to the Discount Price Window (Applying a Discount to an Item) if the Restrict Discount Price Window (DP) maintenance restriction for the order type on the order is selected.

• Advance to the Work with Order Line Screen for an item on a retail pickup or delivery order. See Maintaining a Retail Pickup or Delivery Order for background.

See Order Entry Chapter 6: Working with Items on the Order for field descriptions.

Special handing charge breaks: The system does not recalculate special handling charge breaks for changes you make to an item in order maintenance as it does in order entry. See Using Special Handling Charge Breaks for background.

In this chapter:

Work with Order Lines Screen

Work with Order Line Screen

Discount Price Window (Applying a Discount to an Item)

If You Use Price Tables

Differences Between Order Entry and Order Maintenance

Ineligible Premiums Window

Maximum Order Line Quantity/Value

Confirm Quantity/Line Value Window

Work with Order Lines Screen

How to display this screen: Press Enter at the Work with Order Screen.

OER0187 DISPLAY Work with Order Lines 10/29/03 17:15:03

Maintain EZK Mail Order

Order#: 9512 - 001 Recip sts: Open Pay By: VISA

Sld To: 304 COMMERCIALWARE Shp To: COMMERCIALWARE

Merch Frt Fr+ Tax Hnd Chg Total

10.00 1.00 1.00 12.00

------------------------------------------------------------------------------

Ofr Item COL SIZE WDTH Qty F Price N/C Ovr C/G S/H Exten

OFR 1 N

2=Chg 4=Cancel 5=POs 6=Avl 7=Pricing 8=S/H 9=Hold 10=Rel 11=Info

12=Disc 13=Sell out 14=Coord 15=Merch Locator 17=Return 23=Msgs 24=Hist 97=Cpn

PEN23 BLK 2 10.00 0 N 20.00

002 COMFORT-GRIP PEN Avl: 43-

STA4566 15.00 0 N

001 STAPLER Avl: 27- Sts: X

F2=Full/Line F6=Add line F7=Name/Address F8=Scan order lines

F9=Accept F10=Options F11=Reject F14=Relationships F24=More keys

About this screen: See the Work with Order Lines Screen (Adding Items to the Order) for information about this screen, including field descriptions. See this table for options and directions on where to go for more information.

Screen Option

Procedure

Change a line

Enter 2 next to an item to advance to the Work with Order Line Screen, where you can change detail line information.

Restrictions: You cannot change an item if:

• the order type matches the Amazon Order Type (I22) system control value.

• the Restrict Change Lines (CL) maintenance restriction for the order type on the order is selected.

• this is a retail pickup or delivery order. See Maintaining a Retail Pickup or Delivery Order for background.

Cancel a line

Enter 4 next to an item to advance to the Enter Cancel Reason Window.

Restriction: You cannot cancel a line if the Restrict Cancellations (CA) maintenance restriction for the order type on the order is selected.

Review open purchase orders

Enter 5 next to an item advance to the Display Open Purchase Orders Screen.

Review availability

Enter 6 next to an item to advance to the Item Availability Screen.

Review quantity pricing

Enter 7 next to an item to advance to the Display Quantity Pricing Window.

Add or change special handling information

Enter 8 next to an item to advance to the Work with Special Handling Screen or Work with Custom Special Handling Screen.

Note:

• This option is not available if the additional charge code used for the special handling format is suppressed; see Special Handling Overview for a discussion.

• You cannot add special handling information if you used the generic order API or the e-commerce interface to create the order, and the XML message did not include these additional personalization lines with blank settings. Instead, you can delete the special handling instructions using F11 and then re-enter them. See the Inbound Order XML Message (CWORDERIN) or the E-Commerce New Order Message (CWCreateOrder) for more information on creating special handling instructions through each integration.

Changing the special handling code:

• You cannot change the special handling code if the code is specified for the Item Offer or SKU Offer and was automatically applied to the order line.

 

• You cannot work with special handling information if:

• the order type matches the Amazon Order Type (I22) system control value.

• the Restrict Special Handling (SH) maintenance restriction for the order type on the order is selected.

The system does not calculate special handling charge breaks in order maintenance. See Using Special Handling Charge Breaks.

Place the item on hold

Enter 9 next to an item to place it on hold. Only open, unprinted order lines are eligible to be held. The line status changes to held (H) and the item will not print on a pick slip until you release the line. Access to this option is controlled by the O/E Hold, Release Order Lines (A46) secured feature.

Release a held item

Enter 10 next to an item to release it from hold. Only held items (status = H) are eligible to be released. The line status changes to open (blank) and the item is now eligible for printing on a pick slip. If the item was placed on hold through Processing Auto Soldout Cancellations (MASO), the system deletes the item record from the Order Hold Detail file; see Chapter 117: Working with Held Detail Lines (WOHD). Access to this option is controlled by the O/E Hold, Release Order Lines (A46) secured feature.

Display item information

Enter 11 next to an item to advance to the Work with Item Information Screen (Customer Service Template).

Apply a discount to an item

Enter 12 next to an item to display the Discount Price Window (Applying a Discount to an Item). You can use this window to apply a discount to an item in a dollar amount or discount percentage. Only shipped, unreturned items are eligible for these discounts.

Restrictions: You cannot work with discounts if:

• the order type matches the Amazon Order Type (I22) system control value.

• the Restrict Discount Price Window (DP) maintenance restriction for the order type on the order is selected.

Sell out an item

Enter 13 next to an item to sell it out. The status of the line changes to S. Only open or held, unreserved lines are eligible to be soldout.

Work with coordinate items

Enter 14 next to an item to advance to the Display Coordinate Items Window.

Restriction: You cannot work with coordinate items in order maintenance if the Restrict Coordinate Items (CI) maintenance restriction for the order type on the order is selected.

Search for the item across warehouses and stores in external systems

Enter 15 next to an item to advance to the Merchandise Locator Search Window (.NET). See Merchandise Locator and Store Fulfillment Process Overview (.NET) and Merchandise Locator and Store Fulfillment in Order Maintenance (.NET) for more information.

Note: This option is available only if the Use Merchandise Locator (I38) system control value is set to Y. Otherwise, the system displays an error message: Merchandise Locator is not enabled.

Return an item

Enter 17 next to an item to return or exchange it. See Chapter 70: Returning and Exchanging Items.

Work with order line messages

Enter 23 next to an item to add, change or display order line messages. See Chapter 55: Reviewing Order Details, for more information.

Review item history

Enter 24 next to an item to advance to the Display Order Line History Screen.

Apply, delete, or review coupon discounts

Enter 97 next to an item to advance to the Coupon Discount Window. You can add or delete a coupon only if none of the items on the order have printed pick slips, are assigned to the Order Broker for fulfillment, or are in closed (X) status.

Restrictions: You cannot work with coupon discounts if:

• the order type matches the Amazon Order Type (I22) system control value.

• the Restrict Detail Coupons (DC) maintenance restriction for the order type on the order is selected; in this situation, the system displays an error message when you press Enter to enter a coupon code at the Coupon Discount Window whose Coupon type is D (detail level).

• the Restrict Order Coupons (OC) maintenance restriction for the order type on the order is selected; in this situation, the system displays an error message when you press Enter to enter a coupon code at the Coupon Discount Window whose Coupon type is O (order level).

Toggle between full and line screen format

Press F2. See Order Entry Chapter 4: Entering Orders Using Header Format or Chapter 5: Entering Orders Using Header/Detail Format.

Add an item

Press F6 to advance to the Work with Order Line Screen to add an item. You can also add an item by entering the item information in the empty order line. See Chapter 66: Adding an Item.

Restrictions: You cannot add an item if:

• the order type matches the Amazon Order Type (I22) system control value.

• the Restrict Additional Lines (AL) maintenance restriction for the order type on the order is selected.

View or work with order header information

Press F7 to return to the Work with Order Screen.

Scan order lines

Press F8 to advance to the Scan Order Lines Screen.

Accept the changes to the order

Press F9. See Chapter 62: Introducing Order Maintenance for information on the updates the system performs when you press F9.

Note: The system requires the entry of an order message before you exit Order Maintenance if the Require Order Message Entry (L73) system control value is set to M or B and you do not have authority to the Bypass Order Message Entry Requirement (B22) secured feature. You can enter the order message on the Work with Order Messages Screen.

Display additional options

Press F10 to advance to the Display More Options Screen.

Reject the changes to the order

Press F11.

Note: The system requires the entry of an order message before you exit Order Maintenance if the Require Order Message Entry (L73) system control value is set to M or B and you do not have authority to the Bypass Order Message Entry Requirement (B22) secured feature. You can enter the order message on the Work with Order Messages Screen.

Review item relationships

Press F14. See Order Entry Chapter 6: Working with Items on the Order.

Work with payment information

Press F15 to advance to the Enter Payment Methods Screen.

Add or change additional charges

Press F16 to display the Enter Additional Charges Window.

Restrictions:

• You cannot work with additional charges if the order type matches the Amazon Order Type (I22) system control value.

• You cannot add a negative additional charge to the order in order maintenance if the Restrict Negative Addl Charge (NA) restriction for the order type on the order is selected; an error message displays if you try to add a negative additional charge or change an existing additional charge to a negative amount: Order type is restricted from attempted update.

• You cannot add a positive additional charge to the order in order maintenance if the Restrict Positive Addl Charge (PA) restriction for the order type on the order is selected; an error message displays if you try to add a positive additional charge or change an existing additional charge to a positive amount: Order type is restricted from attempted update.

Process returns

Press F17 to advance to the Return/Exchange Item screen. See Starting the Return Process.

Restrictions: You cannot process a return if the Restrict Returns (RR) maintenance restriction for the order type on the order is selected.

Review order history

Press F18 to advance to the Display Order History Screen.

Accept the order and add a recipient

Press F19. See Order Entry Chapter 4: Entering Orders Using Header Format or Chapter 5: Entering Orders Using Header/Detail Format.

Restrictions: You cannot add a recipient if:

• the order type matches the Amazon Order Type (I22) system control value.

• the Restrict Additional Lines (AL) maintenance restriction for the order type on the order is selected.

• the Restrict Order Recipient (OR) maintenance restriction for the order type on the order is selected.

Note: The system requires the entry of an order message before you exit Order Maintenance if the Require Order Message Entry (L73) system control value is set to M or B and you do not have authority to the Bypass Order Message Entry Requirement (B22) secured feature. You can enter the order message on the Work with Order Messages Screen.

Cancel the order

Press F20. See Chapter 69: Canceling an Order through Order Maintenance.

Reprice the order and review premium items

Press F21. See If You Use Price Tables.

Restrictions: You cannot reprice the order if the Restrict Order Coupons (OC) maintenance restriction for the order type on the order is selected.

Work with Order Line Screen

Purpose: Use this screen to review or change detail information about an item on an order, including pricing and status.

How to display this screen: Enter 2 next to an item at the Work with Order Lines Screen.

Note: This screen is not available if the order type matches the Amazon Order Type (I22) system control value, or for order line that have pick slips printed or have been assigned to the Order Broker for fulfillment.

OER0241 ENTER Work with Order Line 4/08/02 11:52:32

Maintain KAB Co.

Order#: 5658 - 001 Ln#: 1 Sts: Open

Ofr Item COLO STYL SIZE Qty Price N/C Ovr Cpn Coupon amt Frt

JPY JPY6 1 95.55 N N

ASIAN 16PC DINNERWARE: BLUE WAVE PATTERN *Offer Price

Offer price 95.55 Pre-Disc. Price 95.55 Duty

Ship via . . Extension: 95.55

Arr date 40802 Source . . Exp ship date

C/G . . . . Freight . .

G/W . . . . . N (Y,N) S/H code . . . . . S/H charge .

Future order : N (Y,N) Warehouse HDL: 600 Cancel date . .

Affect inv . . Y (Y,N) Drop ship . . . . : Priority . . . . . .

Bypass rsv . : N (Y,N) Page letter : Cost ovr .

G/W $ : .00 Add'l frt : Tax . . : .00000

G/M . : 18.56 G/M% . . . . : 19.42

-------------------------------- Quantity ------------------------------------

Reserved Printed Shipped Returned Cancelled Sold Out

1 0 0 0 0 0

4/08/02

F3=Exit F7=Special handling F8=Availability F10=AC override F12=Cancel

F14=Pricing F17=Item information F23=Messages

Field updates: This table identifies the fields on the Work with Order Line screen that you can change, and discusses the conditions and restrictions for updating these fields, if any.

Field Update

Result

Condition or Restriction

Offer

When you update the offer, the system may reprice the item, determine whether the item is eligible for special handling or gift wrapping, validate the type of special handling, and update the special handling and gift wrapping charges, if any.

The system ensures that the source code assigned to the item is valid for the new offer.

Conditions:

You cannot change the offer if any shipments have been made on the line.

Restrictions:

The offer override at the line level must use the same freight and pricing methods.

Qty

Increases or decreases the number of units ordered.

Condition:

The system displays a pop-up window for you to enter a cancel reason code if you decrease the quantity ordered of an item. Additionally, you must specify whether to recalculate freight and refund the customer the freight difference resulting from the refund.

You cannot change a positive quantity to a negative quantity on this screen, or vice versa.

You cannot increase the order quantity for an order whose type matches the Amazon Order Type (I22) system control value.

See Increasing the Quantity Ordered, and Canceling an Item.

Price

An update to this field results in a price override to the item.

If the Display Order Line Discount Messages (F01) system control value is set to Y, a message displays describing the discount for each item sold at less than the offer price, and the price itself is highlighted in reverse color. Any type of price override or repricing method that produces a price lower than the regular offer price is considered a discount.

Restriction:

The Price Overrides (A23) secured feature controls whether you can update the price defined for the order line; if you do not have authority to this secured feature, the Price field is display-only.

User and user class security determine whether you can perform a price override. You can also define a maximum percentage operators can discount an item by entering a percentage in the Price Override Limit Percent (E55) system control value.

The Allow Negative Prices in Order Entry (E97) system control value controls whether you can enter a negative item price in order maintenance as well.

 

Alternate currency pricing

You can enter or review the price in the alternate currency by pressing F10 if the order is associated with an alternate currency and the Use Alternate Currency Pricing (H89) system control value is set to Y. See Chapter 12: Using Alternate Currency Pricing for an overview and required set up.

Condition:

You must enter a price override reason code in the Ovr field if you override the price of an item.

The Override Price Override Limit (A64) secured feature controls the ability for operators to override the percentage defined in the Price Override Limit Percent (E55) system control value.

N/C

The system does not charge for this item when you enter Y in this field.

Restriction:

The Price Overrides (A23) secured feature controls whether you can update the no charge flag for the order line; if you do not have authority to this secured feature, the No charge field is display-only.

User and user class security determine whether you can sell an item at “no charge.”

Condition:

You must enter a price override reason code in the Ovr field if you give the item to the customer at no charge.

Ovr

The system tracks who performed the price override or who sold the item at "no charge" when you enter an override reason code.

The system posts the item discount to the General Ledger number for discounts, as defined in the Division file; see Accounts Payable Chapter 3: Working with Divisions (WDIV).

Restriction:

The Price Overrides (A23) secured feature controls whether you can override the item price; if you do not have authority to this secured feature, the Price override reason code field is display-only.

Cpn

The system applies the coupon as payment on the order when you enter Y in this field.

Restriction:

The value in the Dynamic Creation of Coupons (B21) system control value determines whether you may enter an unnumbered coupon that has not been issued previously by the system.

Coupon amt

The system applies the coupon as payment on the order.

Restriction:

The value in the Dynamic Creation of Coupons (B21) system control value determines whether you may enter an unnumbered coupon that has not been issued previously by the system.

Frt

This value controls whether the system recalculates freight for the item based on changes to its quantity or price.

Condition:

The Recalculate Freight Default (F62) system control value controls the default setting of this field, but you can override this default.

Offer price

The price of the item in the catalog, before applying any additional discounts or repricing. If the order was subject to VAT and tax-inclusive pricing, in which any tax is included in the Hidden tax field rather than the Tax bucket on the order, the offer price presented here is the tax-inclusive offer price. Updating this field does not change the selling price of the item.

Restriction:

The Price Overrides (A23) secured feature controls whether you can update the offer price for the order line; if you do not have authority to this secured feature, or if you have authority to this secured feature but do not have authority to the Override Offer Price (B20) secured feature, the Offer price field is display-only.

Ship via

The item will ship by the new shipper.

Conditions:

You can change an item on an order to express bill by entering an express bill ship via code. When you express bill an item, the item immediately goes through billing. A pick slip does not print and no shipments occur for the item.

Restrictions:

An error message displays if you change an item on an express bill order to a non-express bill shipper: Ship Via must be an Express Bill.

You cannot change the ship via on the order line if the Restrict Change Ship Via (SV) maintenance restriction for the order type on the order is selected.

Arr date

This is the date when the customer wants to receive the order.

 

Source

The system deletes the dollars and number of units posted to the original source code and books this information to the new source code.

Conditions:

You cannot change the source code if any shipments have been made on the item.

Restrictions:

The source code override at the line level does not affect the freight and pricing methods, which are defined by the original source code.

C/G

The system does not print a pick slip for items on the order with the same coordinate group number unless inventory is available for all of the items.

Coordinate group 999 is reserved for the accessory coordinate group. Coordinate group 999:

• Does not coordinate group items that are assigned to coordinate group number 999 on the same order together.

• Prints a pick slip for items assigned to coordinate group 999 only if there are other shippable items on the order. However, if the items assigned to coordinate group 999 are the only items on the order remaining to ship, the system will print a pick slip for the items.

Freight

The system uses this freight charge for the item.

Alternate currency pricing

You can enter or review the freight amount in the alternate currency by pressing F10 if the order is associated with an alternate currency and the Use Alternate Currency Pricing (H89) system control value is set to Y. See Chapter 12: Using Alternate Currency Pricing for an overview and required set up.

Conditions:

The system allows you to perform a freight override for the item only if the source code for the item uses a line level freight method of: FI (flat rate/item), FQ (flat rate/quantity), FS (flat rate/item source), or W (weight).

G/W

A Y value indicates that the item should be gift wrapped.

Condition:

The item/offer or SKU/offer record determines whether the item is eligible for gift wrapping.

S/H code

This code determines the type of personalization that must be performed on the item, such as monogramming, engraving, altering, etc. See Special Handling Overview for more information.

Condition:

The item/offer or SKU/offer record determines whether the item is eligible for special handling.

Restriction:

You cannot add a special handling code for an item if the Restrict Special Handling (SH) maintenance restriction for the order type on the order is selected. To change a special handling code, first use the Work with Special Handling Screen or the Work with Custom Special Handling Screen to remove the existing special handling, then select the special handling option again to add new special handling instructions.

Adding special handling for an existing order line:

You advance to the Work with Special Handling Screen or the Work with Custom Special Handling Screen if you add a special handling code unless the display of the special handling screen is suppressed, based on the setting of the Suppress S/H window for the additional charge code.

S/H charge

This is the price for the special handling.

Alternate currency pricing

You can enter or review the special handling charge in the alternate currency by pressing F10 if the order is associated with an alternate currency and the Use Alternate Currency Pricing (H89) system control value is set to Y. See Chapter 12: Using Alternate Currency Pricing for an overview and required set up.

Restriction:

If you are adding special handling to an order line, you advance to the related special handling screen as described above. The special handling charge is specified there, either by default from the item/SKU offer or special handling format, or through your entry if you have the required authority. If display of the special handling screen is suppressed as described above, a default special handling charge is added to the order automatically.

This field is display-only if there is already special handling assigned to the order line, unless the special handling is standard format and you have authority under the Enter or Override S/H Price (B12) secured feature.

Note: The system does not use special handling charge breaks to calculate charges in order maintenance. See Using Special Handling Charge Breaks for background.

Warehouse

The item will ship from this warehouse.

 

Cancel date

The date when the item will be canceled if it has not shipped.

 

Affect inv

This value determines whether the system reduces inventory for the item during order entry and when you ship the item.

Condition:

The Non/inv (Non inventory) field in the Item file determines which value defaults in this field.

Note: If this field is set to N, the system will not generate a pick slip for the item if all other items on the order are backordered; when one or more backordered items are available, the system will generate a pick slip for the non-inventory item as well as for the available item(s). Otherwise, the system prints a pick slip for the non-inventory item when you generate pick slips.

Restriction:

You cannot change the Affect inventory flag to N for a drop ship item: Affect Inventory flag must be Y for Drop Ship Items.

Priority

This value controls the priority of this item for backorder or order reservation.

Condition:

The reservation priority is used only by the Batch Reservation or Evaluate Backorders programs and does not affect the Immediate Reservation program.

Cost override

This value represents an override to the base cost of the item, as defined in the Item record. This override ensures that your gross margin is accurate when you place a special order from your vendor for the customer.

Condition:

You cannot enter a cost override if you use FIFO costing. See Warehousing Chapter 96: FIFO Costing Overview.

Discount Price Window (Applying a Discount to an Item)

Purpose: Use this window to apply a discount dollar amount or a discount percentage to a shipped item.

How to display this screen: Enter 12 next to an item at the Work with Order Lines Screen.

A message displays if the item is not eligible for a discount: Line cannot be discounted -- not shipped or already returned

Restrictions: This window is not available if:

• the order type matches the Amazon Order Type (I22) system control value.

• the Restrict Discount Price Window (DP) maintenance restriction for the order type on the order is selected.

.

Discount Price

Order#: 1021 - 1 Ln#: 3 Sts: Closed

Item / COLR SIZE OTHR OILS BRN

Quantity . : 1 Extension: 18.00

Price . . 18.00 *Quantity Break Price

-OR- Discount % off price

N/C . . . . . . .

Ovr . . . . . . .

F3=Exit

Field

Description

Order #

The number assigned by the system to identify this order.

Numeric, 9 positions; display-only.

Ln # (Line number)

The detail line where the item you are applying the discount to is located.

Numeric, 3 positions; display-only.

Sts (Status)

The status of the order.

Alphanumeric, 9 positions; display-only.

Item and SKU

The name of the item and its associated SKU code.

Item: Alphanumeric, 12 positions; display-only.

SKU: Alphanumeric, one 14-position field (full SKU); or three 4-position fields (split SKU); display-only.

Quantity (Quantity ordered)

The number of units of the item being ordered.

Numeric, 5 positions; display-only.

Extension (Extended price)

The total unit price for this order line. The system uses this calculation to determine the extended price:

 

unit price x quantity ordered - (units returned + units canceled) = extended price

 

The extended price reflects the price of the order line in merchandise dollars before any charges, such as freight, have been applied.

Numeric, 11 positions with a 2-place decimal; display-only.

Price

The price of a single unit of the item. The selling price of this item defaults. Enter a different price in this field to apply a price override.

Numeric, 7 positions with a 2-place decimal; optional.

Discount % (Discount percent off price)

The discount percentage you are applying to this item. Enter a percentage in this field to apply a percent discount. The percent discount is taken from the dollar amount in the Price field.

Numeric, 5 positions with a 2-place decimal; optional.

N/C ("No charge" indicator)

This value indicates whether the customer will be charged for this item. Valid values are:

Y = Item is sold at no charge to the customer.

blank or N = (Default): Customer will be charged for the item.

Alphanumeric, 1 position; optional.

Ovr (Price override reason code)

A code that represents the reason for overriding the item price or selling the item at no charge. The system uses this code for an audit trail that links the operator who performed the price override or who sold the item at no charge to the order.

Secured feature: User and user class security control access to this field.

Override reason codes are defined in and validated against the Price Override Reason file. See Chapter 2: Establishing Price Override Reason Codes (WPOR).

Numeric, 1 position; required if performing a price override or selling item at no charge; otherwise, optional.

Step-by-step instructions:

1. Optionally, enter a dollar amount in the Price field to change the price of the item.

2. Optionally, enter a percentage in the Discount percent field to apply a discount percentage to the price of the item. The discount percentage is applied to the dollar amount defined in the Price field.

3. Optionally, enter Y in the No charge field to sell this item at no charge.

4. Enter a price override reason code in the Override field if you have changed the price of the item, applied a discount percentage or are selling the item at no charge.

5. Press Enter. You return to the Work with Order Lines Screen with any changes you have entered applied to the item.

Delivery Confirmation: When you a discount to a shipped item and a Delivery Confirmation general ledger number has been defined for the division associated with the order, the system:

• creates an order line history record for activity V (Delivered) for the quantity of the item that has been shipped. If part of the shipped quantity has already been flagged as delivered, the system creates the order line history record for the quantity of the item that has not already been flagged as delivered. In addition, the system updates the External reference number field for the order line history record with System Gen’d by Disc, indicating the order line history record was created as a result of discount processing. See Delivered (V) Order Line Activity Code.

• posts the delivery confirmation to the general ledger; see Posting Delivery Confirmation.

Note: If the entire shipped quantity has already been flagged as delivered, then the system does not create an order line history record for activity V and does not post a delivery confirmation to the general ledger.

If You Use Price Tables

Purpose: Unlike other pricing methods, price table repricing is effective in Order Maintenance as well as Order Entry. As a result, if you add, cancel, or change the quantity of an item in Order Maintenance, items on the order may be eligible for repricing, or there may be a change in the premium items earned by the order.

Note: If you have printed a pick slip for any items on the order, the order is no longer eligible for any repricing or additional premium items.

Setting up price breaks for items or groups of items is described in Marketing Chapter 21: Working with Price Tables (WPTB). The Display Premium Screen displays in Order Entry or Order Maintenance if the order qualifies for one or more premiums.

Differences Between Order Entry and Order Maintenance

Price table repricing and premium items function differently in Order Maintenance from Order Entry in these respects:

Adding premium items: The system does not increase the quantity of a premium item in Order Maintenance, although it does add new premium items if they are earned by a different item or group of items. For example, if the order formerly qualified for a premium of two of item AB100 because of a group dollar total of $200 (in which you add one item for each $100 ordered from the group), and you add group items to the order in Order Maintenance to bring that total to $300, the system will not add an additional AB100 to the order. However, the system will add item CC200 if this is a premium earned by a different group of items.

Ineligible Premiums Window

You should press F21 to review any changes to premium items in Order Maintenance. If the order is no longer eligible for one or more premium items as a result of changes you have just entered, a pop-up window opens listing the ineligible premiums.

Ineligible Premiums

The following premiums are no longer valid:

Line Item SKU

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F3=Exit F12=Cancel

The reason you should press F21 rather than F9 when you use price table pricing is so that you will have the opportunity to remove the premium item from the order, if necessary, before you accept it.

Maximum Order Line Quantity/Value

You can define a maximum quantity or dollar total for individual order lines using these system control values:

Maximum Order Quantity (C60)

Maximum Order Line Value (E98)

For example, if you set the Maximum Order Quantity (C60) system control value to 10, the system would validate that you do not enter a single order line with a greater quantity. This might help prevent inaccurate orders due to user error, such as entering 100 instead of 10.

If you set either of these values to 0, the system does not validate whether order lines exceed the maximum.

Secured features: These secured features control the ability to exceed these limits:

Allow Maximum Order Line Value Override (A69)

Allow Maximum Order Quantity Override (A70)

Confirm Quantity/Line Value Window

If you have the proper authority, a pop-up window displays when you exceed the maximum:

Confirm Quantity/Line Value

The Order Line Quantity has been exceeded.

Press F9 to confirm the Dollar/Quantity.

F3=Exit F9=Accept F12=Cancel

Press F9 at this window to confirm the quantity and add the line to the order or process the change; otherwise, press F3 or F12 or Enter to cancel. If you cancel, an error message displays for an excess quantity

 

Order Qty of 50 exceeds the maximum allowed in SCV C60.

 

An error message displays for an excess order line total dollar value:

 

Order line value of 1000.00 exceeds maximum allowed in SCV E98.

 

If you do not have the proper authority, the pop-up window does not display. Only the error message displays, and you will not be able to override the maximum.

CS05_04 CWDirect 18.0 August 2015 OTN