What You Can Do in Oracle Social Network Desktop

Click the item wherever you see it linked. The item opens in the Detail window. For more information, see What is the Detail window?

To open an item from the object panel:

1. Click the appropriate icon in the sidebar to open the object panel. For example, click to open the Conversations panel.

   For a description of the icons in the sidebar, see What is the sidebar?

2. Click the item.

To open an item from the Detail window:

To mark an item as a favorite, click next to the item. Click the star again to unmark it. For more information, see Using Favorites in Oracle Social Network Desktop.

1. Click the appropriate icon in the sidebar to open the object panel. For example, click to open the Conversations panel.

   For a description of the icons in the sidebar, see What is the sidebar?

2. Click .

   For contacts, enter at least two characters to search for people, then click a person to add them as a contact.

   For Social Objects, select the type of object to create.

3. Enter a name for the item.

4. Select whether the item is private (only visible to members) or public (visible to everyone).

   Note: This setting doesn't appear for groups.

5. Select members by moving groups and people to the right column to add them or to the left column to remove them. Use Ctrl+Click to select more than one person or group.

   You can also search by entering part of a person's or group's name, and select them from the list that pops up.

   By default, you see a list of contacts. Click a tab to change your view:

   • Contacts—View a list of your contacts.

   • Groups—View a list of your groups.

Alternatively, you can create a new Conversation from the Detail window.

When a user is added to or removed from an item a membership message is posted to the item (for example, This Conversation is now accessible to: Jane Doe). If you'd prefer not to show those messages, you can hide them.

Note: User walls have followers rather than members, so this setting doesn't apply to user walls.

Let's say you want to share a link to an item (for example, a Conversation) in an email or while you're instant messaging. Open the item, click the Options menu (), then select Copy Link. The link to the item is copied to your clipboard, and you can paste it anywhere you like.

Note: When people click the link, they are taken to Oracle Social Network in their browser.

If one your messages start going off-topic or a new question or idea is raised, you might want to split that discussion into a new Conversation.

When you create the new Conversation, messages are posted in both the new and the original Conversations showing a link to the other Conversation.

If you have items in your object lists that you never look at (for example a Conversation that doesn't apply to you), or you're seeing updates on the Overview panel or in your email digests about items you don't care about, you can mute those items. Muting an item hides it and its activity from your view. It's still there; you just won't hear about it anymore. (The only exception is if you're flagged on a message in a muted item, for which you will still be alerted by email.)

To mute an item:

1. Click the appropriate icon in the sidebar to open the object panel. For example, click to open the Conversations panel.

   For a description of the icons in the sidebar, see What is the sidebar?

2. Right-click the item and select Mute <Object>.

Alternatively, open the item, click the Options menu (), then select Mute <Object>.

To unmute an item:

Alternatively, open the item, click the Options menu (), then select Mute <Object> to clear the check mark.

You can close any item you belong to, even if you didn't create it. Closing an item prevents people from adding new content to it and moves the item to the list of closed items in everyone's object panel.

To close an item:

1. Open the item. For more information, see How do I open an item?

2. In the Detail window, click the Options menu (), click <Object> Settings, then select Close <Object>.

3. Optionally, add an explanation about why you closed the item.

To reopen an item:

You can discard an item if you are the only member and it's private. The item, its messages, and its documents are deleted. Although the relationships between the discarded item and any related and referring items are deleted, the related and referring items aren't affected in any other way.

Note: All content is retained on the system for legal or forensic purposes, but only an application administrator can recover discarded content.

Alternatively, open the item, click the Options menu (), click <Object> Settings, then select Discard <Object>.

At some point you might want to download an archive of an item, possibly to view when you're offline or maybe to keep a record of the item's content at a certain point.

The archive is in the form of a .zip file (named after the item). It contains the item's list of members, messages, and replies in an HTML file (named by default index.html) and all the documents added to the item.

To download an archive of an item:

1. Open the item. For more information, see How do I open an item?

2. In the Detail window, click the Options menu (), then click Download Archive.

A progress window opens showing the download progress. After the download is done, you can double-click the archive to open it, or you can right-click it and select to open the containing folder or remove it from the progress window list.

To work with an archive of an item:

Notes:

• You can't make changes to an archive of an item (though you can click a link to open the item in a browser and make changes there). If you want to be able to make offline changes, instead add the item to your Offline Briefcase (see Working Offline in Oracle Social Network Desktop).

• You can get back to the progress window after you've closed it by clicking in the system tray for Microsoft Windows, or by clicking the Action Menu for Mac, then clicking File Transfer Progress.

Tip: For information about offline briefcases, see Understanding the Offline Briefcase.

Alternatively, open the item, click the Options menu (), then click Add to Offline Briefcase.

Your browser opens to the selected item.