Authentication and On-Demand MFA API Error Codes

The Authentication and On-Demand Multi-Factor Authentication (MFA) APIs for Oracle Identity Cloud Service provide error codes and descriptive messages when there are errors.

This table lists the authentication error codes that the Authentication and On-Demand MFA APIs respond with when there are errors.

Error Code	Error Message
AUTH-3001	You entered an incorrect user name or password.
AUTH-3002	Your account is locked. Contact your system administrator.
AUTH-3003	Your account is deactivated. Contact your system administrator.
AUTH-3004	Your password is expired.
AUTH-3005	You must change your password.
AUTH-3006	A system error has occurred in Oracle Identity Cloud Service. Contact your system administrator.
AUTH-3007	The user name that you entered is invalid. Contact your system administrator.
AUTH-3008	Invalid token. Contact your system administrator.
AUTH-3009	Token expired. Contact your system administrator.
AUTH-3010	Oracle Identity Cloud Service can't authenticate the user account. Contact your system administrator.
AUTH-3011	There is a problem with the Oracle Identity Cloud Service server. Contact your system administrator.
AUTH-3012	A federated user can't perform local authentication.
AUTH-3013	The logout URL {0} is invalid.
AUTH-3014	Token has no subject.
AUTH-3015	Token has no issuer.
AUTH-3016	Token has invalid issue time.
AUTH-3017	Token has no expiry time.
AUTH-3018	User not found.
AUTH-3019	Token has no issue time.
AUTH-3020	The Subject claim doesn't match the Issuer claim.
AUTH-3021	The Identity Provider name is either blank or incorrect in the request.
AUTH-3022	No identity provider is configured.
AUTH-3023	The credentials that you entered don't match the existing user session.
AUTH-3024	You aren't authorized to access the app. Contact your system administrator.
AUTH-3025	Your account is not activated. To activate your account, click the link in the activation email that was sent to your email address.
AUTH-3026	Invalid login request. The request wasn't initiated using a supported protocol channel.
AUTH-3028	Oracle Identity Cloud Service can't authenticate the user account. Contact your system administrator.
AUTH-3029	MFA is enabled for the user. The user must provide a second factor of authentication in addition to password authentication.
AUTH-3030	Tenant has Multi-Factor Authentication (MFA) enabled. Use MFA for all users of this tenant.
AUTH-3031	User has Multi-Factor Authentication (MFA) enabled. Use MFA for this user.
AUTH-3032	The user is already logged in.
AUTH-3033	The sign-on policy prevents the user {0} from accessing applications protected by Oracle Identity Cloud Service because: {1}.
AUTH-3034	You configured an invalid error URL.
AUTH-1001	Invalid request. The required parameter '{0}' is missing from the request.
AUTH-1002	The {0} authentication factor is not supported or enabled.
AUTH-1003	Your request to enroll failed because: {0}. Contact your system administrator.
AUTH-1004	Enrollment initiation request failed because: {0}.
AUTH-1005	You are enrolled in the maximum number of 2-Step Verification methods that are allowed.
AUTH-1006	Authentication initiation request failed because {0}.
AUTH-1007	Authentication failed.
AUTH-1008	Couldn't validate security questions because: {0}.
AUTH-1009	Couldn't update security questions because: {0}.
AUTH-1010	Your account is locked. Contact your system administrator.
AUTH-1011	No MFA factors are enabled for this domain.
AUTH-1012	System error.
AUTH-1013	You are not authorized to use 2-Step Verification. Contact your system administrator.
AUTH-1014	The device with ID {1} is not found. Contact your system administrator.
AUTH-1015	User has not selected any security questions.
AUTH-1016	You can't skip enrollment. 2-Step Verification is required.
AUTH-1017	Your 2-Step Verification methods are no longer valid. Contact your system administrator.
AUTH-1018	The ""{0}"" security question hasn''t been enabled for user enrollment. Please contact your system administrator.
AUTH-1020	You've already provided this answer for another security question. Please specify a different answer for this question.
AUTH-1021	The answer to the ""{0}"" security question must have at least {1} characters.
AUTH-1022	You must set up {0} security questions to use the Security Questions feature.
AUTH-1023	The hint can't be the same as the answer of a security question.
AUTH-1024	You can select a security question only once.
AUTH-1026	You have entered the wrong answer.
AUTH-1027	You have exceeded the maximum number of 2-Step Verification attempts. Reset your password to unlock your account. Contact your system administrator if you can't reset your password.
AUTH-1028	You have exceeded the maximum number of 2-Step Verification attempts. Contact your system administrator to unlock your account.
AUTH-1029	Resetting factors cannot be supported if enrollment type is Required.
AUTH-1030	Your phone number {0} is not valid.
AUTH-1031	The phone number {0} is already enrolled for the user.
AUTH-1032	The device status is not valid.
AUTH-1033	Payload error. Either the payload in the request is null, or the payload couldn't be parsed.
AUTH-1034	You are not authorized to perform this action.
AUTH-1035	You have already enrolled in 2-Step Verification. Register for additional factors using the administrative console.
AUTH-1036	Session is no longer valid. Close the browser and log in again.
AUTH-1037	You must set {0} security questions.
AUTH-1038	Please provide your answer for the ""{0}"" security question.
AUTH-1039	The ID of the {0} security question isn''t valid.
AUTH-1040	You must answer {0} security questions.
AUTH-1041	Your answer to the ""{0}"" security question can''t exceed {1} characters.
AUTH-1042	Your hint to the ""{0}"" security question can''t exceed {1} characters.
AUTH-1100	The SMS authentication factor is not enabled.
AUTH-1101	The PUSH authentication factor is not enabled.
AUTH-1102	The OTP authentication factor is not enabled.
AUTH-1103	The Security Questions authentication factor is not enabled.
AUTH-1104	The Bypass Code authentication factor is not enabled.
AUTH-1105	Invalid passcode.
AUTH-1106	Unable to process the request at this time. Use a backup verification method.
AUTH-1107	Pull notification channel has not been enabled for your tenant.
AUTH-1108	Push Notification approval is pending.
AUTH-1109	Enrollment in the One-Time Passcode authentication method is pending verification.
AUTH-1110	The authentication token has expired.
AUTH-1111	The request provided is invalid. Please look at the error message for validation error details.
AUTH-1112	Unexpected error encountered while processing the request.
AUTH-1113	An authentication factor must be provided while configuring a preferred device.
AUTH-1114	You must provide the deviceId when configuring {0} as the preferred authentication factor.
AUTH-1115	The authentication factor passed in the request is not supported. Supported factors are {0}.
AUTH-1116	The op passed in the request is not supported. Supported operations are {0}.
AUTH-1117	The requestState provided has expired. Please provide a valid requestState.
AUTH-1118	You provided an invalid appName. Verify that the App display name is correct.
AUTH-1119	The operation {0} isn't supported by the {1} endpoint. Use the {2} endpoint.
AUTH-1120	The requestState provided is either invalid or expired. Please provide a valid requestState.
AUTH-1121	You provided an invalid request JSON payload.
AUTH-1122	The application is not active.
AUTH-1123	An error occurred while logging in using social identity.