Classic Campaign – Previewing Documents and Forms

Important: Effective June 2024, Responsys will not support Classic Campaign functionality. After the effective date, Campaign Designer will be the only Responsys tool for creating and sending targeted and personalized campaigns. Learn more about the Campaign Designer.

In Preview step of a Classic Campaign, you can preview your message to see exactly how it will appear to your recipients.

The following illustration shows the options you can select for previews.

Document type

If your campaign includes HTML and plain text content, select the document to preview.

Number of records to display

For example, if you select 25 records, you will preview the campaign for the first 25 records in the list.

Group to use for preview

Select one of the following options:

Proof Group—available only if a Proof List is associated with the campaign. Uses the recipients in your Proof List.

Quick View—available only if the list associated with the campaign contains more than 100,000 records. Uses a randomized sample of your target audience. The Quick View list is produced using the same algorithm as the filter Quick Count.

Distribution List—uses the full distribution list.

Move through records

Use , , , to move through the recipients in the selected group. To go to a specific record, enter the record number in the Preview field and click Go.

Override Preview

When testing dynamic content, use this option to display your message as it would appear to recipients meeting the specified rule conditions. For example...Closed Your campaign contains dynamic content modules based on age and gender, and you are using your Proof Group for the preview. To view the content that will appear to a 40-year-old man, you can use this option instead of creating a record for a 40-year-old man in your Proof List.

To use this option:

  1. Select the Override Preview checkbox.
  2. Click specified rules to open the Dynamic Content Specified Rules page.
  3. Select the rules you want to use.
  4. Click Apply.

You might see different-colored icons for dynamic content modules:

  • Red icon—indicates a problem with dynamic content in the document. Click Invalid to see details about the problem.
  • Gray icon—dynamic content is correctly defined, but there is a problem with its usage in the document.
  • Missing icon—the dynamic content module is not included in the document.
  • Green icon—no errors.

Find a specific recipient

Use Find to search for a string in an email address.

Next steps:

  • To check for errors in this step, click Save then click .

The Errors window opens, showing errors in each step. To close the Errors window, click .

  • To continue to the next step, testing links, click Save & Next.

Learn more