Feature Summary

Impact to Existing Processes Definitions

• Large scale: These features have a higher potential impact on users due to their complex designs. Focus your acceptance testing on these features.
• Small scale: These features have minimal impact on users and typically involve minor changes to fields, validations, or programs.
• Report: These features have minimal impact on users and include new or modified, Oracle-delivered, ready-to-run reports.
• None: These features are not delivered enabled. These features will need steps to use. You can choose if and when to enable them.
• Potential Setup: Features showing Potential Setup in Actions to Enable indicate that there is prerequisite or optional configuration to consider. This may change the feature's impact to your business processes.

Download feature summary table.

Module	Feature	Impact to Existing Processes	Action to Enable
Batch Processing	Support for Encrypted Files and Digital Signatures	None	Setup Required
Batch Processing	Convert Initial Measurement Data Date/Time from Standard to Legal	Small scale	Potential Setup
Batch Processing	Service Point Consumption Extracts	Small scale	Potential Setup
Batch Processing	Monitor Processes Thread Efficiency Improvements	Small scale	Potential Setup
Batch Processing	Support Exporting Data to Oracle Location Only	Small scale	Potential Setup
Batch Processing	Algorithms that Submit a Batch Job Updated to Reduce Duplicate Submissions	Small scale	None
Batch Processing	Batch Multi-Thread Processing Verification	Small scale	None
Batch Processing	Plug-in Driven Extract File Name Trims Trailing Spaces for Batch Control Variable	Small scale	None
Batch Processing	Support Fixed Position Extract for Multibyte Characters	Small scale	None
Cloud Service Foundation	Changes in Special User Creation During Provisioning	Small scale	Potential Setup
Cloud Service Foundation	Internal Batch User Name Changed to SYS_BAT	Small scale	Potential Setup
Configuration Tools	New Helper Methods in Groovy to Support Adding Elements in an Array to SQL	Small scale	Potential Setup
Configuration Tools	Custom Values for Data Type Lookup in Market Message Data Tables	Small scale	None
Configuration Tools	Enhanced Portal Title Area	Small scale	None
Configuration Tools	Message Sender Query Portal	Small scale	None
Configuration Tools	Portal Tabs as Scorecards	Small scale	None
Configuration Tools	Process Flow Type Query Portal	Small scale	None
Configuration Tools	Revision Control Comparison Introduced	Small scale	None
Configuration Tools	Simplified Setup of Portal Configurable Parameters	Small scale	None
Configuration Tools	View Details in Portal Drawers	Small scale	None
Content Migration Assistant	Improved CMA Import Errors Review	Small scale	None
Customer Information	Automatic Cancellation of Non-Billed Budget Service Agreements	Small scale	None
Customer Information	Increased Service Point Limit for Order Package Confirmation	Small scale	None
Customer Information	Premise Replicator Address Alignment	Small scale	None
Customer Information	Read-Only Access Enforcement for Service Point Geographic Details	Small scale	None
Customer Interaction	Data Model Foundation for Future Service Agreement-Based Notification Preferences	None	Setup Required
Customer Interaction	Call Controls - Outbound Calling and Transfer Caller	Small scale	None
Customer Interaction	Customer Contact Key Details in Main Section	Small scale	None
Customer Interaction	Streamlined Customer Contact Commenting	Small scale	None
Customer Interaction	View Letters with Read-Only Access to Customer Contacts	Small scale	None
Customer Program Management	Enable Customer Program Management Module in Customer Cloud Service	Larger scale	Potential Setup
Data Conversion	Support for Notification Communication Preferences	None	Security Adjustment
Data Conversion	Support for Web User and Web User Account	None	Security Adjustment
Data Management	Information Lifecycle Management Support for Financial Transactions	None	Setup Required
Data Privacy	Customer Data Erasure	None	Setup Required
DataConnect	Characteristic Data Extracts	None	Setup Required
Direct Measurement Processing/Machine Learning	Direct Measurement Processing - Integrate Machine Learning Anomaly Scoring	Small scale	Potential Setup
Direct Measurement Processing/Machine Learning	Usage History - Machine Learning Anomaly Scoring Support	Larger scale	Potential Setup
Direct Measurement Processing/Machine Learning	Direct Measurement Processing - Set as Default for Meter Read Process	Small scale	None
Fieldwork	Configurable Adjustment Creation for Completed Field Activities	None	Setup Required
Fieldwork	Unnecessary Adjustment Creation for Completed Field Activities	Small scale	None
General	File Name Restrictions Broadened	Small scale	None
General	Health Assessment Portal	Small scale	None
General	Increased Field Size for Several Market Messaging Related Fields	Small scale	None
Implementation Tools	Data Correction Self-service - Configurable Data Correction	None	Setup Required
Implementation Tools	New Parameter for CSV Upload Servlet	Small scale	Potential Setup
Implementation Tools	Groovy Upgrade to 4.0.28	Larger scale	None
Integration	Warning When no HTTP Time Out is Configured for a Message Sender	Small scale	Potential Setup
Integration	Analytics Characteristic Mapping Table List Adjustments	Small scale	None
Integration	External System Delivered as Base	Small scale	None
Integration	REST Inbound Web Service Customization	Small scale	None
Miscellaneous	Deferred Requests Queue	Small scale	Potential Setup
Miscellaneous	Delete Configuration Entities via a Batch Request	Small scale	Potential Setup
Miscellaneous	COBOL Wrapper Class for Installation - Account Information Plug-In Spot	Small scale	None
Miscellaneous	COBOL Wrapper Class for Installation - Payment Amount Calculation Plug-In Spot	Small scale	None
Miscellaneous	Batch Control Search by User	Small scale	None
Miscellaneous	Improved List of ILM Managed Maintenance Objects	Small scale	None
Payment Processing	New Automatic Payment Distribution and Freeze Background Process	None	Setup Required
Product Usability	Convert Appointment Window Dates/Times to Correct Display Format	Small scale	Potential Setup
Product Usability	Increase Data Type of Column PERIOD_SEQ_NUM from Number(3) to Number(5) for Usage Transaction Tables	Small scale	Potential Setup
Product Usability	Product Use Metrics Dashboard Queries	Small scale	Potential Setup
Product Usability	Case Premise Address Search Improvement	Small scale	None
Product Usability	Unified Search Improvements	Small scale	None
Product Usability	System Health Assessment Dashboard	Small scale	None
Rating and Billing	Configurable Application of Minimum and Maximum Charge Calculation Rules	None	Setup Required
Rating and Billing	Support for Component-Based Rating Engine (Restricted Capabilities)	None	Setup Required
Rating and Billing	Usage Group Routine for Bill Closing References Usage Transaction End Date	Small scale	Potential Setup
Rating and Billing	Consistent Bill Segment Service Quantity Capture for Post-Processing Rules	Small scale	None
Rating and Billing	Increased Maximum Installments for Payment Arrangement Requests	Small scale	None
Rating and Billing	Increased Meter Read Details Limit for Billable Charges	Small scale	None
Rating and Billing	Non-Overlapping Scalar Usage Periods for Closing Bill Segments	Small scale	None
Rating and Billing	Seasonal Day Counts for Year-End Billing Periods	Small scale	None
Start/Stop/Transfer Service Request Processing	Expanded Contact Detail Support for Start/Stop Transaction	Small scale	None
System Wide	Application Services	Small scale	None
System Wide	Database Changes	Small scale	None
System Wide	Known Issues	Small scale	None
System Wide	Oracle Analytics Server	Small scale	None
System Wide	Oracle REST Data Services	Small scale	None
System Wide	Supported Platforms and Browsers	Small scale	None
To Do Management	Billing To Do Dashboard Portal	None	Setup Required
To Do Management	To Do Management Portal	None	Security Adjustment
To Do Management	To Do Management Improvements	Small scale	Potential Setup
User Interface Experience	Service Point and Usage Subscription - Portal Updates	Small scale	None
User Interface Experience	Menu Description Requirement	Small scale	None
User Interface Experience	New Base Display Icon Images	Small scale	None
Web Services	Additional and Updated REST APIs	None	Setup Required