• Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Network Management System Configuration Guide
• Preface
  • Audience
  • Documentation and Resources
  • Updates to Documentation
  • Documentation Accessibility
  • Conventions
  • Acronyms
• Introduction
  • Overview of the Integration
  • About Oracle Utilities Customer Cloud Service (CCS)
  • About Oracle Utilities Network Management System (NMS)
  • About Oracle Integration Cloud (OIC)
  • Software Requirements
• Solution Architecture
  • Integration Processes
    • Customer Data Synchronization Process
    • Trouble Call Entry Process
    • Job History Query Process
    • Call History Query Process
    • Planned Outages Query Process
    • Global Error Handler
• Configuring Oracle Utilities Customer Cloud Service
  • Configuring Admin Data
  • Configuring Administrative Tables
    • Characteristic Types
    • Feature Configuration
    • Master Configuration
    • Service Type
    • Device Type
  • Configuring the Sync Request Process
  • Message Senders
  • Outbound Message Types
  • External System
• Configuring Oracle Utilities Network Management System
  • About Generic IVR Adapter
  • Configuring Time Zone
  • External ID Prefix
  • Setting Up the Integration Pack
    • Setting Up Configuration Properties
    • Setting Up Lookup Value Maps
• Importing, Configuring, and Testing Integration Connections
  • Importing the Oracle Integration Cloud Project Based Accelerator Package from Oracle Cloud Marketplace
  • Verifying the Project Import
  • Configuring Connections in Oracle Integration Cloud
    • Configuring Oracle Utilities SOAP CCS for CCS-NMS
    • Configuring Oracle Utilities REST NMS for CCS-NMS
    • Configuring Oracle Utilities REST for CCS-NMS
    • Configuring Oracle Utilities NMS Multi Instance
    • Configuring Oracle Utilities NMS Single Instance
  • Configuring Agent (if applicable)
    • Possible Combinations
    • Creating an Agent Group
    • Downloading Agent Installer
    • Installing On-Premises Agent
  • Setting up Certificates for Security
• Configuring Lookups, Error Handling, and Email Notifications
  • Configuring Lookups
    • Editing Lookups
  • Configuration Properties
  • Error Handling
    • Error Handling Ways
    • Resubmitting the Error Instances in Oracle Integration Cloud
  • Email Notifications
• Customizations
• Activating and Testing the Integration Flows
  • Prerequisites
  • Activating Integration Flows
  • Testing the Integration Flows
• Monitoring and Troubleshooting
  • Oracle Utilities Customer Cloud Service
  • Oracle Utilities Network Management System
  • Oracle Integration Cloud
    • Monitoring Integration Flows
    • Troubleshooting

Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Network Management System Configuration Guide

Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Network Management System Release 24C Configuration Guide