Technical Implementation Of Online Letter Images

Users can view an image of any letter that is sent to a customer if you set up the following:

• Plug-in an Online Letter Image construction algorithm on the Installation Record. Refer to ONLD-LT for an example of such an algorithm. Note, if your letter print software is not capable of producing a PDF containing an image of a letter, users will not be able to view images of letters.
• Plug-in the appropriate extract algorithm on each letter template. Algorithms of this type format the records that contain the person information that is passed to your printing software.

When you plug-in these algorithms, a button appears on Customer Contact - Main for customer contacts whose customer contact type references a letter template. When a user clicks this button, the following takes place:

• The installation record's Online Letter Image construction algorithm is executed.
• This algorithm calls the customer contact's letter template's extract algorithm. This algorithm constructs the information that's merged onto the letter and returns it to the Online Letter Image algorithm. This algorithm, in turn, passes it to your letter print software.
• Your letter print software renders an image of the letter in a PDF and returns it to the Online Letter Image algorithm.
• And finally, the Online Letter Image algorithm displays the PDF in a separate Adobe session.