Marketing to Pre-selected Customers
The following business process flow illustrates how the sales and marketing functionality would be used to market additional services to existing customers selected by a background process.
The following points describe the steps in this business process:
- A background process creates an order for each customer to be targeted under a marketing campaign.
Note: The base package does not have an example of such a background
process. Please speak to your support team if you require assistance
in developing this type of process.
- Sales people would then process the order as described above.