Customer Contact Details
The Customer Contact Details zone displays the contact details of the customer whose account is linked with the overdue process. This zone contains following columns:
| Column Name | Column Description |
|---|---|
| Contact Date/Time | Displays the date and time when the customer was contacted. |
| Customer Contact Information | Displays additional information about the customer contact. Note: It has a link. On clicking the link, the Customer Contact screen appears where you can view the details of the respective
customer contact.
|
| Preferred Contact Method | Displays the preferred method of contacting the customer. |
| Comments | Displays the comments that are placed against each customer. |