Defining a Promise To Pay for an Overdue Process

Procedure

To create a promise to pay for an overdue process:

  1. Search for the overdue process in the Delinquency Central screen.
  2. In the Search Results section, select the check box corresponding to the Overdue Process Information column for whom you want to define a promise to pay for an overdue process.
  3. Click the Create Promise To Pay button.
    A message appears confirming that the promise to pay will be created for the account for which the overdue process is initiated.
  4. Click OK.
    The Promise To Pay screen appears.
  5. Enter the required details in the Promise To Pay screen.
  6. Click the Save button in the Page Title area of the Promise To Pay screen.
    A promise to pay is created with the scheduled payment details.

Related Topics

For more information on... See...
Delinquency Central screen Delinquency Central (Used for Viewing)
Promise To Pay screen Promise To Pay
How to search for an overdue process Searching for an Overdue Process