Hold Request Type List
The Hold Request Type List zone lists hold request types that are already defined in the system. It contains the following columns:
| Column Name | Column Description |
|---|---|
| Hold Request Type | Displays the hold request type. |
| Description | Displays the description of the hold request type. |
| Edit | On clicking the Edit ( ) icon, the Hold Request Type screen appears where you can edit the details of the hold request
type. |
| Duplicate | On clicking the Duplicate ( ) icon, the Hold Request
Type screen appears where you can define a hold request
type using an existing hold request type. |
| Delete | On clicking the Delete ( ) icon, you can delete the hold request
type.Note: You can delete a hold request type when you have not created
a hold request using the hold request type.
|
On clicking the Broadcast (
) icon corresponding to the hold
request type, the Hold Request Type zone appears
with the details of the respective hold request type.
Related Topics
| For more information on... | See... |
|---|---|
| How to define a hold request type | Defining a Hold Request Type |
| How to edit a hold request type | Editing a Hold Request Type |
| How to copy a hold request type | Copying a Hold Request Type |
| How to delete a hold request type | Deleting a Hold Request Type |
| How to view the details of a hold request type | Viewing the Hold Request Type Details |