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Sun Storage J4500 Array System Overview
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Document Information

Preface

1.  Hardware Overview

Overview of the Sun Storage J4500 Array

Features

Exterior Features, Controls, and Indicators

Front Panel

Back Panel

Supported Server Platforms

Supported Host Bus Adapters

Installation Overview

Sun Storage J4500 Array Rack Slide Rails

Compatible Racks

Tools and Staff Required

Configuration and Cabling

Term Definitions

Configuration Rules

Cabling the SAS Connectors

Example Configurations

Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

AC Power Failure Auto-Recovery

2.  Software Overview

Operating System Support

Updated Driver Files Required for Windows

Clustering Software Not Supported With the J4500 Array

Array Management Overview

Management Term Definitions

About Enclosure Management

Array Management Options

Management Options When Using the StorageTek SAS RAID External HBA (Adaptec-Based)

Management Options When Using the StorageTek SAS External HBA (LSI-Based)

Using the Common Array Manager Software

Viewing Sun Storage J4500 Array Information With CAM

Problem Resolution

Zoning Array Storage Resources Using CAM

Upgrading Sun Storage J4500 Array Firmware Using CAM

Obtaining CAM Software

Using the StorageTek RAID Manager Software

Viewing Sun Storage J4500 Array Information With the Sun StorageTek RAID Manager

3.  Adding and Zoning Array Storage Using CAM

Overview of Zoning

System Requirements

Access Configuration (Zoning) Guidelines

Adding (Cascading) a J4500 Array to An Existing Zoned J4500 Array

To Prepare an Existing Array Prior to Cascading Additional Storage

To Prepare a New J4500 Array for Cascading

To Cascade Arrays Using CAM

Configuring Multiple Host Access for a J4500 Array

To Configure Multiple Host Access for a J4500 Array

4.  SAS Multipathing

System Requirements

Supported Sun Storage J4500 Array Firmware and Common Array Manager (CAM) Software

Supported HBAs

Supported Operating Systems and Drivers

Supported Drives for Multipath

Multipathing Configuration Guidelines

Configuration Examples

Multipathing With One Host, One HBA and One Array

Multipathing With One Host, One HBA and Cascaded Arrays

Multipathing With One Host, Two HBAs and Cascaded Arrays

Multipathing With Two Hosts, Four HBAs and Cascaded Arrays

Multipathing With Two Hosts, Multiple HBAs and Cascaded Arrays

Enabling and Disabling Multipathing in the Solaris Operating System

About Multipathing

Device Renaming

Dynamic Discovery of SAS Devices

stmsboot Options

stmsboot Conditions

To Enable Multipathing on LSI-Based Multipath-Capable Controllers

To Disable Multipathing on LSI-Based Multipath-Capable Controllers

Configuring Multipathing on Selected Ports

Enabling and Disabling Multipathing in the Linux Operating System

About Multipathing

To Enable Multipathing in Linux

To Disable Multipathing in Linux

Enabling and Disabling Multipathing in the Windows Operating System

About Multipathing

How a Failover is Handled by Windows

To Enable Multipathing in Windows Server 2008

To Disable Multipathing in Windows Server 2008

5.  Troubleshooting

CAM Service Advisor

To Access Service Advisor Procedures

Taking Electrostatic Discharge (ESD) Precautions

To Reserve the Array for Maintenance

To Release the Array After Maintenance

Understanding the CAM Event Log

Troubleshooting Problems with the Array

Initial Start-up

Check the Event and Performance Logs

Using the Array Management Software to Monitor Enclosure Health

Array Link Problems

Disks Problems

Array Environment Problems

Power Problems

Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

Index

Enabling and Disabling Multipathing in the Windows Operating System

This section describes how to enable or disable multipathing for your J4500 array with the Windows operating system.

About Multipathing

Multipathing of disks is handled through the Microsoft MPIO architecture in conjunction with a DSM (Device-Specific Module). For Windows Server 2008, use the built-in Microsoft generic DSM.


Note - For the Windows operating system, there is only J4500 array multipath support for Windows Server 2008.


If you want to have multiple hosts accessing disks in the array, you must first set up zoning per host as described in Chapter 3, Adding and Zoning Array Storage Using CAM.

When you configure your J4500 array for a multipath support, Windows will initially see two copies of each disk from the OS since you are using two separate array connection paths (one to SAS A and one to SAS B). You will use MPIO to combine the two paths for each type of disk in the array so that the OS sees each multipathed disk as one disk.

After installing the built-in MPIO driver for Windows Server 2008, multipath disks will be combined into a single multipathed disk.

For example, Multipath Disks Seen in Windows Server 2008 Before and After MPIO shows how Windows Server 2008 Device Manager sees a server's four external multipath disks and two internal single path disks before [1] and after [2] MPIO.

Figure 4-7 Multipath Disks Seen in Windows Server 2008 Before and After MPIO

image:Graphic showing how Windows Server 2008 Device Manager sees disks before and after MPIO is installed.

How a Failover is Handled by Windows

If you remove one path to a multipath disk, failover is handled automatically by MPIO. You continue to see the exact same list of disks in the Windows Device Manager and Windows Disk management views. However, you will see MPIO messages in the system event log indicating a failover has occurred.

To Enable Multipathing in Windows Server 2008

An MPIO utility is part of Windows Server 2008, but you must install it manually. For multipath support, you must have already done the following:

  1. From the Windows Start menu, select Server Manager. See Start Menu with Server Manager Selected.

    Figure 4-8 Start Menu with Server Manager Selected

    image:Graphic showing the selection of Server Manager from Start menu
  2. Select Features in the left-hand pane.

    The features summary page appears. See Server Manager Features Selected.


    Figure 4-9 Server Manager Features Selected

    image:Graphic showing Server Manager Features summary
  3. Click Add Features (right-side of page) to start the Add Features wizard.

    The Add Features wizard begins and presents the default Features selected and a list of optional features available for installation in your system. See Add Features Selection Page.


    Figure 4-10 Add Features Selection Page

    image:Graphic showing Add Features wizard with Multipath IO selected
  4. Select the Multipath I/O option from the Message Queuing sublist, and then click Next.

    The Add Features wizard Confirm Installation Selections page appears. See Confirm Installation Selections Page.


    Figure 4-11 Confirm Installation Selections Page

    image:Graphic showing confirmation of multipath IO installation selections
  5. Click Install.

    When the installation is finished, the Add Features wizard Installation Results page appears.


    Figure 4-12 Installation Results Page

    image:Graphic showing multipath IO installation results
  6. Click Close.
  7. Close the Server Manager main window.
  8. Click Start and select Control Panel.
  9. Double-click MPIO properties.

    After multipathing is installed, use MPIO properties to select the types of disks that will be multipathed.


    Figure 4-13 Example MPIO Properties

    image:Graphic showing MPIO properties
  10. Select the Discover Multi-Paths tab.

    A list of all the disk drives by manufacturer ID and type are displayed. See Example MPIO Properties Discover Multi-Paths Tab.


    Figure 4-14 Example MPIO Properties Discover Multi-Paths Tab

    image:Graphic showing MPIO Discover Multi-paths tab
  11. Select the disk drives to multipath, and then click Add.
  12. Click OK and reboot.

    At this point, MPIO is installed and configured for dual paths. The second path is hidden by Windows. By default, MPIO is configured for active passive path failover.

  13. After the system reboots, configure MPIO properties for each disk, click Start, and the select Server Manager. See Start Menu with Server Manager Selected.
  14. Select Device Manager from the Diagnostics sublist.

    An example view of disks is shown in Example of Dual-Path Disks as Seen in Device Manager.


    Figure 4-15 Example of Dual-Path Disks as Seen in Device Manager

    image:Graphic showing multipath disks in Device Manager

    Next, you must make sure that the Load Balancing property for each disk is Failover Only.

  15. Right-click a disk drive and select Properties.

    The device properties dialog box appears.


    Figure 4-16 Disk Device Properties Dialog Box with MPIO Tab Selected

    image:Graphic showing Disk Device properties with MPIO tab selected
  16. Select the MPIO tab.
  17. Choose Failover Only from the Load Balance Policy drop-down list. See Disk Device Properties Dialog Box with MPIO Tab Selected.

    The J4500 array only supports Failover.

  18. Repeat steps 15 through 17 for each multi-path disk drive in the Device Manager window.

To Disable Multipathing in Windows Server 2008

Disabling multipathing to drives can be done at two levels:

The steps below describe both methods.

  1. To remove drive types from MPIO control:
    1. From the Windows Start menu, select Administrative Tools, and then select MPIO.

      The MPIO Properties dialog box appears.


      Figure 4-17 MPIO Properties Dialog Box

      image:Graphic showing MPIO properties dialog
    2. Highlight a device in the list, and then click Remove.
    3. Reboot the system as prompted.
    4. After the server has restarted, repeat Steps a through c for each additional device type to be removed.

      Once all multipath devices have been removed, you will next uninstall the multipath driver.

  2. To disable the and MPIO feature:
    1. From the Windows Start menu, select Server Manager.
    2. Select Features from the left-hand pane.

      The features summary page appears.


      Figure 4-18 The Features Summary Page

      image:Graphic showing Server Manager Features summary
    3. Select Remove Features (right-side of page) to start the Remove Features wizard.

      The Remove Features wizard begins.

    4. Select Multipath I/O from the Message Queuing sublist.

      Figure 4-19 Remove Features Wizard Page

      image:Graphic showing Multipath IO unselected in Selected Features page

      The Confirm Removal Selections page appears. See Confirm Removal Selections Page.


      Figure 4-20 Confirm Removal Selections Page

      image:Graphic showing feature removal confirmation page
    5. Click Remove.

      The Removal Results page appears.


      Figure 4-21 Remove Results Page

      image:Graphic showing feature Removal Results page with reboot warning
    6. Click Close.

      You will be prompted to reboot the system.

    7. Click Yes to reboot.

      The server will shut down and restart.

    8. After the sever has restarted, the Removal Results page appears.

      Figure 4-22 Removal Results Page

      image:Graphic showing feature Removal Results page after reboot
    9. Click Close.

      Multipath has been disabled.