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Sun Storage J4500 Array System Overview
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Document Information

Preface

1.  Hardware Overview

Overview of the Sun Storage J4500 Array

Features

Exterior Features, Controls, and Indicators

Front Panel

Back Panel

Supported Server Platforms

Supported Host Bus Adapters

Installation Overview

Sun Storage J4500 Array Rack Slide Rails

Compatible Racks

Tools and Staff Required

Configuration and Cabling

Term Definitions

Configuration Rules

Cabling the SAS Connectors

Example Configurations

Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

AC Power Failure Auto-Recovery

2.  Software Overview

Operating System Support

Updated Driver Files Required for Windows

Clustering Software Not Supported With the J4500 Array

Array Management Overview

Management Term Definitions

About Enclosure Management

Array Management Options

Management Options When Using the StorageTek SAS RAID External HBA (Adaptec-Based)

Management Options When Using the StorageTek SAS External HBA (LSI-Based)

Using the Common Array Manager Software

Viewing Sun Storage J4500 Array Information With CAM

Problem Resolution

Zoning Array Storage Resources Using CAM

Upgrading Sun Storage J4500 Array Firmware Using CAM

Ensure Both SAS Fabrics are Upgraded to the Same Firmware Revision Level

Obtaining CAM Software

Using the StorageTek RAID Manager Software

Viewing Sun Storage J4500 Array Information With the Sun StorageTek RAID Manager

Multiple Array Identification

3.  Adding and Zoning Array Storage Using CAM

Overview of Zoning

System Requirements

Access Configuration (Zoning) Guidelines

Adding (Cascading) a J4500 Array to An Existing Zoned J4500 Array

To Prepare an Existing Array Prior to Cascading Additional Storage

To Prepare a New J4500 Array for Cascading

To Cascade Arrays Using CAM

Configuring Multiple Host Access for a J4500 Array

To Configure Multiple Host Access for a J4500 Array

4.  SAS Multipathing

System Requirements

Supported Sun Storage J4500 Array Firmware and Common Array Manager (CAM) Software

Supported HBAs

Supported Operating Systems and Drivers

Supported Drives for Multipath

Multipathing Configuration Guidelines

Configuration Examples

Multipathing With One Host, One HBA and One Array

Multipathing With One Host, One HBA and Cascaded Arrays

Multipathing With One Host, Two HBAs and Cascaded Arrays

Multipathing With Two Hosts, Four HBAs and Cascaded Arrays

Multipathing With Two Hosts, Multiple HBAs and Cascaded Arrays

Enabling and Disabling Multipathing in the Solaris Operating System

About Multipathing

stmsboot Options

stmsboot Conditions

To Enable Multipathing on LSI-Based Multipath-Capable Controllers

To Disable Multipathing on LSI-Based Multipath-Capable Controllers

Configuring Multipathing on Selected Ports

Enabling and Disabling Multipathing in the Linux Operating System

About Multipathing

To Enable Multipathing in Linux

To Disable Multipathing in Linux

Enabling and Disabling Multipathing in the Windows Operating System

About Multipathing

How a Failover is Handled by Windows

To Enable Multipathing in Windows Server 2008

To Disable Multipathing in Windows Server 2008

5.  Troubleshooting

CAM Service Advisor

To Access Service Advisor Procedures

Taking Electrostatic Discharge (ESD) Precautions

To Reserve the Array for Maintenance

To Release the Array After Maintenance

Understanding the CAM Event Log

Troubleshooting Problems with the Array

Initial Start-up

Check the Event and Performance Logs

Using the Array Management Software to Monitor Enclosure Health

Array Link Problems

Disks Problems

Array Environment Problems

Power Problems

Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

Index

Array Management Overview

Management of your array is done at two levels: disk management and enclosure management. Tasks done through the OS or HBA to create volumes, disk spares, view logged disk errors, mount and unmount disks, replace faulty disks are examples of disk management. Tasks done through a SES management tool to monitor the health of the array, check device status, obtain FRU information, update firmware and receive alerts are examples of enclosure management.

The following sections describe the various options for managing your J4500 array.

Management Term Definitions

There are several terms used in this chapter that you will need to become familiar with to better understand J4500 array enclosure management processes:

Table 2-1 Management Terms and Definitions

Term
Definition
In-Band
In-Band management uses the primary data path (the SAS link) between a host and storage device for management traffic.
Out-of-Band
Out-Of-Band management occurs over an Ethernet network outside of the primary data path between the host and storage device. Other types of out-of-band management for the array would include using the array's physical indicators and controls to perform tasks such as enclosure reset and component fault isolation using the array LEDs.
SES
SCSI Enclosure Services. Allows HBA or enclosure management software that supports SES to monitor and control the array enclosure using the in-band SAS signal. Managed SES elements include hard disks, chassis LEDs, and temp and voltage sensors. SES processes run on the array expanders and are used to execute diagnostic commands from the management software. The J4500 array supports SES-2.
SMP
SMP (Serial Management Protocol). In addition to SES, a management client can use SMP to perform enclosure management functions in-band over the SAS links. It provides for management of the array enclosure including hard disk and chassis LEDs, storage zoning, and temperature and voltage sensors.
Polling
The duration of time between component status updates to the management client.
Alert (or event)
A change in the state of a device (hard disks, enclosure temperature, etc.). Alerts include a severity level to describe informational, non-critical, critical and unrecoverable device status. Alerts are displayed on the management client or an alert notification may be received by email.
FRU
Field Replaceable Unit. These are replaceable parts, such as power supplies, hard disk drives and fans that may be monitored for faults. If they fail, these parts can be replaced. Most can be replaced without completely removing the enclosure from the rack. Note that all FRUs in the J4500 array are also CRUs (Customer Replaceable Units).
Disk management
Tasks done through the OS or HBA to create volumes, view logged disk errors, mount and unmount disks, replace faulty disks.
Enclosure management
Tasks done through the management tool to monitor the health of the array enclosure, check device status, obtain FRU information, receive alerts, update firmware, configure storage zoning, reset the enclosure.

About Enclosure Management

Your J4500 array supports a powerful set of enclosure management features accessible from a management client that supports SES-2 (SCSI Enclosure Services) and SMP (Serial Management Protocol). Some or all of these features are available through supported management software, such as the Sun Common Array Manager (CAM), or the Sun StorageTek RAID Manager software. These features provide a system administrator at the array-connected server or network-connected management client the following capabilities: