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Sun Storage J4500 Array System Overview
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Document Information

Preface

1.  Hardware Overview

Overview of the Sun Storage J4500 Array

Features

Exterior Features, Controls, and Indicators

Front Panel

Back Panel

Supported Server Platforms

Supported Host Bus Adapters

Installation Overview

Sun Storage J4500 Array Rack Slide Rails

Compatible Racks

Tools and Staff Required

Configuration and Cabling

Term Definitions

Configuration Rules

Cabling the SAS Connectors

Example Configurations

Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

AC Power Failure Auto-Recovery

2.  Software Overview

Operating System Support

Updated Driver Files Required for Windows

Clustering Software Not Supported With the J4500 Array

Array Management Overview

Management Term Definitions

About Enclosure Management

Array Management Options

Management Options When Using the StorageTek SAS RAID External HBA (Adaptec-Based)

Management Options When Using the StorageTek SAS External HBA (LSI-Based)

Using the Common Array Manager Software

Viewing Sun Storage J4500 Array Information With CAM

Problem Resolution

Zoning Array Storage Resources Using CAM

Upgrading Sun Storage J4500 Array Firmware Using CAM

Ensure Both SAS Fabrics are Upgraded to the Same Firmware Revision Level

Obtaining CAM Software

Using the StorageTek RAID Manager Software

Viewing Sun Storage J4500 Array Information With the Sun StorageTek RAID Manager

Multiple Array Identification

3.  Adding and Zoning Array Storage Using CAM

Overview of Zoning

System Requirements

Access Configuration (Zoning) Guidelines

Adding (Cascading) a J4500 Array to An Existing Zoned J4500 Array

To Prepare an Existing Array Prior to Cascading Additional Storage

To Prepare a New J4500 Array for Cascading

To Cascade Arrays Using CAM

Configuring Multiple Host Access for a J4500 Array

To Configure Multiple Host Access for a J4500 Array

4.  SAS Multipathing

System Requirements

Supported Sun Storage J4500 Array Firmware and Common Array Manager (CAM) Software

Supported HBAs

Supported Operating Systems and Drivers

Supported Drives for Multipath

Multipathing Configuration Guidelines

Configuration Examples

Multipathing With One Host, One HBA and One Array

Multipathing With One Host, One HBA and Cascaded Arrays

Multipathing With One Host, Two HBAs and Cascaded Arrays

Multipathing With Two Hosts, Four HBAs and Cascaded Arrays

Multipathing With Two Hosts, Multiple HBAs and Cascaded Arrays

Enabling and Disabling Multipathing in the Solaris Operating System

About Multipathing

stmsboot Options

stmsboot Conditions

To Enable Multipathing on LSI-Based Multipath-Capable Controllers

To Disable Multipathing on LSI-Based Multipath-Capable Controllers

Configuring Multipathing on Selected Ports

Enabling and Disabling Multipathing in the Linux Operating System

About Multipathing

To Enable Multipathing in Linux

To Disable Multipathing in Linux

Enabling and Disabling Multipathing in the Windows Operating System

About Multipathing

How a Failover is Handled by Windows

To Enable Multipathing in Windows Server 2008

To Disable Multipathing in Windows Server 2008

5.  Troubleshooting

CAM Service Advisor

To Access Service Advisor Procedures

Taking Electrostatic Discharge (ESD) Precautions

To Reserve the Array for Maintenance

To Release the Array After Maintenance

Understanding the CAM Event Log

Troubleshooting Problems with the Array

Initial Start-up

Check the Event and Performance Logs

Using the Array Management Software to Monitor Enclosure Health

Array Link Problems

Disks Problems

Array Environment Problems

Power Problems

Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

Index

Array Management Options

The options available for managing your array depend on the capabilities of the connected HBA and supported management software. System administrators might need to use a mix of tools to manage all aspects of the array.

Basic management options available for your J4500 array when connected to a supported HBA are shown in the following sections.

Management Options When Using the StorageTek SAS RAID External HBA (Adaptec-Based)

The Sun StorageTek SAS RAID External HBA (SG-XPCIESAS-R-EXT-Z, RAID controller) includes StorageTek RAID Manager software and a Command Line Interface (arcconf). Your management options are:

The following table lists the basic tasks you can perform with each management tool.

Table 2-2 StorageTek SAS RAID External HBA Management Option Tasks

Option/Task
CAM
RAID Manager
OS (Using arcconf)
Disk Management:
HBA-hardware RAID configuration (support for RAID levels 0, 1, 10, 1E, 5, 6, 50, 5EE, and 0)
X
X
Local and remote disk management
X
X
HBA firmware upgrade
X
X
Enclosure Management:
Event and fault monitoring
X
X
X
Email alert notification
X
X
FRU identification and status
X
X
X
Enclosure reset
X
Array firmware upgrade
X
Fault isolation
X
X
X
Service Advisor wizard for problem resolution
X
Sun Auto Service Request (ASR) uses fault telemetry 24/7 to automatically initiate a service request and begin the problem resolution process as soon as a problem occurs
X

Management Options When Using the StorageTek SAS External HBA (LSI-Based)

When using the Sun StorageTek SAS External HBA (SG-XPCIE8SAS-E-Z) or Sun StorageTek ExpressModule SAS External HBA (SG-PCIE8SAS-EB-Z) with your J4500 array, your management options are:

The following table lists the basic tasks you can perform with each management tool.

Table 2-3 StorageTek SAS External HBA Management Option Tasks

Option/Task
CAM
OS (Using Driver)
Disk Management:
OS-based software RAID configuration (Solaris, Windows, Linux). For Solaris 10 OS or OpenSolaris ZFS with RAID-Z, there is support for RAID levels 0, 1, 5 and 6. For other operating systems, refer to your OS documentation for supported RAID levels.
X
Local and remote disk management
X
HBA firmware upgrade
X (HBA utility)
Enclosure Management:
Event and fault monitoring
X
Email alert notification
X
FRU identification and status
X
Array storage zoning
X
Enclosure reset
X
Array firmware upgrade
X
Fault isolation
X
Service Advisor wizard for problem resolution
X
Sun Auto Service Request (ASR) uses fault telemetry 24/7 to automatically initiate a service request and begin the problem resolution process as soon as a problem occurs.
X