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Sun Storage J4500 Array System Overview
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Document Information

Preface

1.  Hardware Overview

Overview of the Sun Storage J4500 Array

Features

Exterior Features, Controls, and Indicators

Front Panel

Back Panel

Supported Server Platforms

Supported Host Bus Adapters

Installation Overview

Sun Storage J4500 Array Rack Slide Rails

Compatible Racks

Tools and Staff Required

Configuration and Cabling

Term Definitions

Configuration Rules

Cabling the SAS Connectors

Example Configurations

Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

AC Power Failure Auto-Recovery

2.  Software Overview

Operating System Support

Updated Driver Files Required for Windows

Clustering Software Not Supported With the J4500 Array

Array Management Overview

Management Term Definitions

About Enclosure Management

Array Management Options

Management Options When Using the StorageTek SAS RAID External HBA (Adaptec-Based)

Management Options When Using the StorageTek SAS External HBA (LSI-Based)

Using the Common Array Manager Software

Viewing Sun Storage J4500 Array Information With CAM

Problem Resolution

Zoning Array Storage Resources Using CAM

Upgrading Sun Storage J4500 Array Firmware Using CAM

Obtaining CAM Software

Using the StorageTek RAID Manager Software

Viewing Sun Storage J4500 Array Information With the Sun StorageTek RAID Manager

3.  Adding and Zoning Array Storage Using CAM

Overview of Zoning

System Requirements

Access Configuration (Zoning) Guidelines

Adding (Cascading) a J4500 Array to An Existing Zoned J4500 Array

To Prepare an Existing Array Prior to Cascading Additional Storage

To Prepare a New J4500 Array for Cascading

To Cascade Arrays Using CAM

Configuring Multiple Host Access for a J4500 Array

To Configure Multiple Host Access for a J4500 Array

4.  SAS Multipathing

System Requirements

Supported Sun Storage J4500 Array Firmware and Common Array Manager (CAM) Software

Supported HBAs

Supported Operating Systems and Drivers

Supported Drives for Multipath

Multipathing Configuration Guidelines

Configuration Examples

Multipathing With One Host, One HBA and One Array

Multipathing With One Host, One HBA and Cascaded Arrays

Multipathing With One Host, Two HBAs and Cascaded Arrays

Multipathing With Two Hosts, Four HBAs and Cascaded Arrays

Multipathing With Two Hosts, Multiple HBAs and Cascaded Arrays

Enabling and Disabling Multipathing in the Solaris Operating System

About Multipathing

stmsboot Options

stmsboot Conditions

To Enable Multipathing on LSI-Based Multipath-Capable Controllers

To Disable Multipathing on LSI-Based Multipath-Capable Controllers

Configuring Multipathing on Selected Ports

Enabling and Disabling Multipathing in the Linux Operating System

About Multipathing

To Enable Multipathing in Linux

To Disable Multipathing in Linux

Enabling and Disabling Multipathing in the Windows Operating System

About Multipathing

How a Failover is Handled by Windows

To Enable Multipathing in Windows Server 2008

To Disable Multipathing in Windows Server 2008

5.  Troubleshooting

CAM Service Advisor

To Access Service Advisor Procedures

Taking Electrostatic Discharge (ESD) Precautions

To Reserve the Array for Maintenance

To Release the Array After Maintenance

Understanding the CAM Event Log

Troubleshooting Problems with the Array

Initial Start-up

Check the Event and Performance Logs

Using the Array Management Software to Monitor Enclosure Health

Array Link Problems

Disks Problems

Array Environment Problems

Power Problems

Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

Index

Preface

This document provides an overview of the Sun Storage J4500 array. Information described here includes details about installing, configuring, managing and troubleshooting your Sun Storage J4500 array.

Related Documentation

For the most up-to-date information about the Sun Storage J4500 array, go to the sites listed in the following table. For a complete list of documents for your J4500 array product, see the Where to Find Sun Storage J4500 Array Documentation sheet shipped in your product, or on the web:

Documentation
Web Site
Storage J4500 documentation set
Solaris Operating System Installation
All Sun hardware documentation

Translated versions of some of the documents in the J4500 array documentation set are available in French, Simplified Chinese and Japanese on the Sun documentation web site http://docs.sun.com. The English documentation is revised more frequently and might be more up-to-date than the translated documentation.

Third-Party Web Sites

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.

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Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to:

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Please include the title and part number of your document with your feedback:

Sun Storage J4500 Array System Overview , part number 820-3163-12.

Change History

The following describes the change history of this document: