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Sun Storage J4500 Array System Overview
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Document Information

Preface

1.  Hardware Overview

Overview of the Sun Storage J4500 Array

Features

Exterior Features, Controls, and Indicators

Front Panel

Back Panel

Supported Server Platforms

Supported Host Bus Adapters

Installation Overview

Sun Storage J4500 Array Rack Slide Rails

Compatible Racks

Tools and Staff Required

Staff Required

Removing Components to Reduce Weight

Configuration and Cabling

Term Definitions

Configuration Rules

General Rules

Connecting Host Bus Adapters (HBAs)

Connecting Multiple Sun Storage J4500 Arrays

SAS Target Limits

Configuration with Blade Servers

Cabling the SAS Connectors

Example Configurations

Single Host Direct Connection

Single Host With Cascaded Arrays

Single Host Direct Connection to Two Arrays

Multipath Connection to the Array

Multi-host Zoned Connection to the Array

Powering On and Off the Array

To Power On the Array

To Place the Array Into Standby Power Mode

To Power Off the Array

AC Power Failure Auto-Recovery

2.  Software Overview

Operating System Support

Updated Driver Files Required for Windows

Clustering Software Not Supported With the J4500 Array

Array Management Overview

Management Term Definitions

About Enclosure Management

Array Management Options

Management Options When Using the StorageTek SAS RAID External HBA (Adaptec-Based)

Management Options When Using the StorageTek SAS External HBA (LSI-Based)

Using the Common Array Manager Software

Viewing Sun Storage J4500 Array Information With CAM

Problem Resolution

Zoning Array Storage Resources Using CAM

Upgrading Sun Storage J4500 Array Firmware Using CAM

Obtaining CAM Software

Using the StorageTek RAID Manager Software

Viewing Sun Storage J4500 Array Information With the Sun StorageTek RAID Manager

3.  Adding and Zoning Array Storage Using CAM

Overview of Zoning

System Requirements

Access Configuration (Zoning) Guidelines

Adding (Cascading) a J4500 Array to An Existing Zoned J4500 Array

To Prepare an Existing Array Prior to Cascading Additional Storage

To Prepare a New J4500 Array for Cascading

To Cascade Arrays Using CAM

Configuring Multiple Host Access for a J4500 Array

To Configure Multiple Host Access for a J4500 Array

4.  SAS Multipathing

System Requirements

Supported Sun Storage J4500 Array Firmware and Common Array Manager (CAM) Software

Supported HBAs

Supported Operating Systems and Drivers

Supported Drives for Multipath

Multipathing Configuration Guidelines

Configuration Examples

Multipathing With One Host, One HBA and One Array

Multipathing With One Host, One HBA and Cascaded Arrays

Multipathing With One Host, Two HBAs and Cascaded Arrays

Multipathing With Two Hosts, Four HBAs and Cascaded Arrays

Multipathing With Two Hosts, Multiple HBAs and Cascaded Arrays

Enabling and Disabling Multipathing in the Solaris Operating System

About Multipathing

stmsboot Options

stmsboot Conditions

To Enable Multipathing on LSI-Based Multipath-Capable Controllers

To Disable Multipathing on LSI-Based Multipath-Capable Controllers

Configuring Multipathing on Selected Ports

Enabling and Disabling Multipathing in the Linux Operating System

About Multipathing

To Enable Multipathing in Linux

To Disable Multipathing in Linux

Enabling and Disabling Multipathing in the Windows Operating System

About Multipathing

How a Failover is Handled by Windows

To Enable Multipathing in Windows Server 2008

To Disable Multipathing in Windows Server 2008

5.  Troubleshooting

CAM Service Advisor

To Access Service Advisor Procedures

Taking Electrostatic Discharge (ESD) Precautions

To Reserve the Array for Maintenance

To Release the Array After Maintenance

Understanding the CAM Event Log

Troubleshooting Problems with the Array

Initial Start-up

Check the Event and Performance Logs

Using the Array Management Software to Monitor Enclosure Health

Array Link Problems

Disks Problems

Array Environment Problems

Power Problems

Resetting the Enclosure Hardware

To Reset the Enclosure Hardware Using the Reset Button

Clearing the Enclosure Zoning Password

To Clear the Enclosure Zoning Password

Index

Powering On and Off the Array

The J4500 array has two levels of power: standby power and main power. The initial setup of the array should be done before plugging in AC power. The procedures for powering on to main power mode and going from main power mode to standby power mode are included in this section.


Caution

Caution - Do not operate the array enclosure without all fans, component heatsinks, air baffles, and covers installed. Severe damage to array components can occur if the enclosure is operated without adequate cooling mechanisms.


To Power On the Array

The proper power-up sequence for a system connected to the J4500 array is to first power on the array, wait one minute, then power on the host server. This wait time allows all 48 array hard disk drives to power up to the point where the server can see them and helps reduce the number of start-up device link messages saved to the server's log file.

To apply main power to the array, do the following:

  1. Connect two grounded AC power cords to the two AC power supply connectors at the back of the array enclosure.
  2. Then connect the other ends of the two AC power cords to grounded AC (110-220 VAC) power outlets.

    Connecting the AC power cords to the array automatically applies main power to the array. In main power mode, the array Power/OK LED next to the Power button lights and remains lit.


    Note - See the service label on the hard disk drive access cover for an explanation of the LEDs on the hard disk drives, fans, power supply, and system controller. Or, refer to the Sun Storage J4500 Array Service Manual (820-3160) on the Sun documentation web site http://docs.sun.com.


To Place the Array Into Standby Power Mode

The front panel power button is used to switch the array from main power to standby power (or from standby power back to main power). Standby power mode leaves the power supplies partially on, but powers down the array hard disks, SAS expanders and SAS links.

  1. To switch the array enclosure from main power mode to standby mode, use a stylus to press and hold in the power button on the front panel (see Sun Storage J4500 Array Front Panel Controls and Indicators ) for 5 or more seconds (during which the locate LED will flash).

    As the enclosure enters standby power mode, the Power/OK LED on the front and back panel blinks, indicating that standby power mode is working. For the power LED location, see Sun Storage J4500 Array Front Panel Controls and Indicators and Sun Storage J4500 Array Back Panel.

  2. Release the power button on the front panel.

    With AC power connected, the array takes about 10 seconds to go fully into standby power mode.


    Electrical

    Caution - To power off the array completely, you must disconnect the AC power cords from the power supplies at the back of the array enclosure. It takes a full 20 seconds with the AC power cords unplugged for internal power to be completely drained from the enclosure.


  3. To reapply main power to the array from standby power mode, use a stylus to press and release the recessed Power button on the array front panel. See Sun Storage J4500 Array Front Panel Controls and Indicators .

    When main power is applied to the array, the Power/OK LED next to the Power button lights and remains lit.

To Power Off the Array

To power off the array completely, you must disconnect the AC power cords from the power supplies at the back of the array enclosure. The power switch is only used for switching the array to standby power mode, or to main power from standby power mode. Do the following to power off the array:

AC Power Failure Auto-Recovery

If AC power is temporarily lost to the array, for example if the municipal power grid experiences an outage, the array automatically restarts to main power mode when power is restored. No user intervention is required.

The same behavior occurs if you disconnect the AC power cords from the back of a powered-on array and then reconnect them.