The Solution Document panel displays a read-only version of the solution. The panel allows you to perform the following:
Copy the solution ID
Merging Solutions by ID
Print the solution
Perform any Next Steps available for this solution
Copying Solution ID
Clicking the Copy Solution ID link copies the ID number of the currently displayed solution to the clipboard. You can then paste that solution ID in some other text by right-clicking and selecting Paste or entering CTRL+V.
Merging Solutions by ID
Merging solutions copies a solution you select with the current solution. When you merge solutions, keep the following in mind:
You can only merge solutions of the same solution class.
You cannot merge a solution with pending tasks (for example, a solution that is still in Content Review) with the current solution.
If, however, the current solution has pending tasks, you can merge a published solution (that is, a solution with no pending tasks) with the current solution.
To merge solutions by id:
Select the Merge Solution by ID icon.
Enter the ID of a second solution to merge into the current solution.
The second solution is not deleted until the merged solution has been published, and may still appear in the Service Center.
You are then presented with content from both solutions. Choose the base solution and which content you want to preserve from each solution.
When you have finishing selecting your content, choose Merge or Cancel from the Next Steps panel.
If you choose Merge, the system displays the Contribute tab with your merged solution shown in the Authoring pane.
You can then choose from several options in the Next Steps pane, such as Save, Create New Solution, or Discard.
Printing
Clicking the Print link opens the solution in a separate browser window and initiates your browser’s print dialog box.
