The Solution Queue displays a list of all active tasks that you have permission to view. Depending on your assigned role/permissions, you may be able to view certain tasks, even if you do not have permission to view the working revision of the solution with which they are associated.
From the Solution Queue panel you can:
View and sort a list of assigned and unassigned solutions
Filter the solutions list by status, assigned owner, and owning group
Select and view solutions and related solution tasks
Claim, edit, or reassign a task
The Solution Queue panel displays the following information for each task in the list:
Solution Queue Column | Description |
---|---|
Solution ID | Unique ID assigned to the solution associated with the task. |
Solution Title | Title of the solution associated with the task. |
Status | If you have permission to view the working revision or the main solution associated with this task, the title appears as a link that you can click to view the solution in the Research tab. If you do not have the appropriate permissions, the title appears as text. |
Group | Workflow status of the solution associated with the task. |
Task Notes | First 40 characters of the latest task note associated with this task. To see an entire task note, hold the mouse curser over the portion of the note that appears in the list. |
Assigned User | Owner of this task. If you have permission to edit the task, the user name appears as a link that you can click to reassign the task. If you to not have the appropriate permissions, the user name appears as text. |
Date | Date and time this working revision of the solution was created. |
Action | Actions you can take. The actions available here depend on your role/access: No action. If this task is not assigned to you and you do not have the appropriate access, this column is blank. Edit. If the task is assigned to you, you can click the Edit link to open a solution working revision for editing in the Contribute Tab. Release. If the task is assigned to you, you can click the Release link to mark the task unassigned. Claim. If the task is not assigned to you but you have the appropriate access, you can click the Claim link to claim the solution working revision and open it for editing n the Contribute tab. |