When you first click on My Dashboard, you see two blank portlet panels with the following message:
Click the run button and choose to save the report to view it.
To run each report for the first time, click the arrow icon shown. You are prompted to fill in Date Range values for the report. The other parameters of the reports are preconfigured.
Agent Activity by Group Dashboard Report
The Agent Activity by Group dashboard report is based on the Agent Activity by Group user report (see Agent Activity by Group for more information on the source report). It is preconfigured to show all activity statistics for users in all organizations.
Use Count Breakdown Dashboard Report
The Use Count Breakdown dashboard report is based on the Use Count Breakdown solution report (see Use Count Breakdown for more information on the source report). It is preconfigured to show usage statistics for all solutions in all owning groups.