Configuring E-mail Notifications

When an agent creates a new customer profile, a password is automatically generated for the customer’s account, and an e-mail notification is typically sent to the customer’s e-mail address. The /atg/svc/agent/UI/Formhandlers/CustomerProfileFormHandler component has several properties for managing new account e-mail notifications:

Property Name

Description

sendNewAccountEmails

If true, an e-mail containing the new account login and password is generated and sent to the customer. Default is true.

persistNewAccountEmails

If true, new account e-mails are persisted in the customer’s profile before they are sent. Default is false.

newAccountTemplateEmailInfo

This atg/svc/email/ component creates the e-mail message.

sendNewAccountEmailInSeparateThread

If it is a new account, e-mail is sent in a separate thread. The default is true.

For information about configuring a TemplateEmailInfo component, see the ATG Personalization Programming Guide.

 
loading table of contents...