New Password Configuration

When an agent generates a new password for a customer in the Commerce Service Center, the customer’s profile must have a valid e-mail address so the new password can be e-mailed to the /atg/svc/agent/UI/Formhandlers/CustomerProfileFormHandler component has several properties for managing e-mail notifications:

Property Name

Description

sendResetPasswordEmails

If true, an e-mail containing the new password is generated and sent to the customer. Default is true.

resetPasswordtemplateEmailInfo

The resetPasswordTemplateEmailInfo component that creates the e-mail message. Default is ForgotEmailTemplateInfo (in /atg/svc/email/).

sendResetPasswordEmailInSeparateThread

If true, the reset password e-mail is sent in a separate thread. The default is true.

For information about configuring a TemplateEmailInfo component, see the ATG Personalization Programming Guide.

 
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