The following diagram shows an example of an agent’s workflow when adding an item to a cart. Each of the REST MVC calls performs an action that propels the agent through the workflow. Note that depending on the actions required, the process may flow differently.

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This example begins with the agent logging in to the REST Server, and ends when the customer is sent an order confirmation e-mail.

Note: The following examples are provided as guidelines for working with Internal REST MVC calls. The responses returned by your server may vary based upon your environment’s configuration.

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