Event server problems are relatively rare, but if the other troubleshooting measures described in this section do not provide answers, you should look into your configuration. To verify your event server configuration:
For each Oracle ATG Web Commerce instance running the
DAF.Search
module (asset management, production, and staging if used), use Dynamo Server Admin to view the/atg/search/routing/repository/SearchConfigurationRepository
. See the ATG Installation and Configuration Guide for information on accessing Dynamo Server Admin.Find the
eventServer
property and click on the component value, for example/atg/dynamo/server/SQLRepositoryEventServer
.Record the
localPort
andhostAddr
orhostName
properties of the server.Ensure that the event server’s
autoUpdateSubscribers
property is true.Invoke the
checkSubscriptions
methodSelect a single /
atg/dynamo/service/jdbc/SQLRepository
component on one Oracle ATG Web Commerce instance.In the Examine the Repository, Control Debugging section of the page, select List all Items on the
das_gsa_subscriber
row.Find all instances of
SearchConfigurationRepository
in the resulting list, and ensure that each host and port value you recorded previously are found in the address and port values.